Assistant Vice President Delivery Manager

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Assistant Vice President - Delivery Management
The Delivery Management Leader is responsible for the transition and execution of the agreed scope of the engagement ensuring all aspects of delivery meet our customers and the organizations needs. This position provides delivery leadership and management and actively handles contractual obligations. And will have a hands-on approach from planning to execution of the all the projects and initiatives.

Responsibilities

Delivery & Client Engagement
Lead cross-functional and globally distributed teams fostering collaboration between engineering product management operations and executive stakeholders
Implement governance frameworks and best practices to ensure successful program execution across multiple workstreams
Drive continuous improvement and innovation in delivery methodologies tools and team performance
Serve as a trusted advisor to senior executives on technology strategy risks and delivery status
Manage vendor relationships contract negotiations and third-party integrations related to program execution
Ensure compliance with security privacy and regulatory standards across all deliverables of the program
Create portfolio-level delivery plans and roadmap-to-release governance; ensure delivery metrics are met.
Manage budget forecasts burn vs. earned value and resource allocations across teams/squads.
Run portfolio ceremonies: dependency mapping risk reviews release planning/checkpoints.
Institutionalize delivery standards and KPIs (predictability lead time defects NPS/CSAT).
Oversee cross-functional programssecurity compliance data platform modernization cloud cost optimization.

Operational Excellence
Establish and manage operational metrics including utilization productivity delivery quality and margin performance
Ensure compliance with security data privacy and regulatory standards
Collaborate with HR to ensure timely onboarding of the team
Ensure timely submission of project health metrics participate in reviews and collaborate with quality team

Executive Stakeholder Management
Act as primary interface for senior stakeholders of customer and Genpact.
Lead executive steering committees and governance forums.
Manage escalations and complex stakeholder landscapes.




Qualifications we seek in you!
Minimum qualifications
Experience in leading end to end IT delivery independently with experience in leading enterprise-scale transformation programs including Gen AI Agentic AI Digital Products implementation Salesforce and middleware implementation
Experience in technology delivery; experience in multi-team/portfolio leadership.
Strong experience with Agile delivery
Financial acumen: portfolio budgeting vendor negotiation contracts/SOWs and commercials.
Proven track record in delivering complex integrated systems with compliance requirements.
Excellent executive communication stakeholder expectation management and conflict resolution.

Preferred Qualifications/ Skills
Certifications: PMI-PgMP PMP SAFe SPC
Domain understanding of Life Sciences Accounts Payable Customer Service and sales support Procure-to-Pay (P2P) and Order-to-Cash (O2C) value streams
Experience with platform engineering/DevOps FinOps
Background in transforming organizations (e.g. Agile/DevOps/OKR rollouts).

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.