Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day and the results can be seen in the impact of our innovative health data platform and data management solutions which are used in over 20 countries. We were #19 on Deloittes Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
The Senior Solutions Architect is a hands-on customer-facing role responsible for designing scalable standards-aligned healthcare data solutions using Smile Digital Healths platform. Youll partner closely with enterprise clients during discovery and early design often when requirements are incomplete and help guide them toward the right architecture.
Success in this role requires more than technical knowledge. Its about the art of asking the right questions helping customers uncover what they dont know and shaping practical future-proof solutions based on Smile best practices regulatory frameworks and your past experience. Youll need to be curious quick to learn enthusiastic and committed to delivering the best outcome even in fast-moving or ambiguous situations.
This role goes beyond design. Youll maintain architectural oversight throughout the implementation and post-go-live phases ensuring the solution continues to work as expected adjusting designs as needed and supporting performance tuning edge cases and real-world constraints. Youll collaborate with cross-functional teams product engineering delivery and TAMs to turn vision into execution.
Responsibilities:
- Lead architectural design and solutioning during discovery and early implementation phases partnering with healthcare customers to uncover requirements and design scalable standards-aligned solutions.
- Provide architectural oversight across the full implementation lifecycle and postgo-live ensuring solutions remain aligned with Smiles best practices technical standards and platform capabilities.
- Assess customer-specific requirements and recommend approaches for performance optimization data ingestion workflows bundle design and terminology mapping.
- Collaborate with Product Engineering QA Agile Leads Solution Architects and Technical Account Managers to resolve architectural questions and validate implementation patterns.
- Adapt and evolve solution designs as delivery progresses addressing new constraints scalability challenges and deployment issues.
- Participate in customer-facing engagements including design reviews technical workshops retrospectives and escalation discussions providing clear technical direction at key decision points.
- Contribute to internal architecture governance through design reviews documentation and reusable solution assets while staying current with Smiles product roadmap and relevant regulatory requirements (e.g. CMS interoperability mandates).
Requirements:
- 10 years of experience in software engineering technical consulting or solution architecture supporting complex healthcare implementations.
- Proven ability to lead customer-facing architecture and design discussions with payer provider or government healthcare organizations.
- Experience designing solutions involving real-time data ingestion technologies such as Kafka Camel or Pulsar and implementing FHIR-based data workflows.
- Strong understanding of clinical data models and healthcare terminology standards (e.g. SNOMED CT RxNorm LOINC) including their use across ingestion transformation and API layers.
- Working knowledge of cloud-native environments (AWS Azure or GCP) and containerized deployments using technologies such as HELM Docker and Kubernetes.
- Demonstrated ability to evaluate technical trade-offs and adapt solution designs as new constraints requirements or implementation challenges emerge.
- Excellent communication and collaboration skills with the ability to translate complex technical concepts for both technical and non-technical stakeholders.
- Proficiency with solution diagramming tools such as Lucidchart (or equivalent) to clearly communicate architecture system interactions and data flows.
Nice to Haves:
- Familiarity with U.S. healthcare regulations such as CMS interoperability mandates (e.g. 9115-F 0057-F) HIPAA and general data access governance.
- Prior experience with Smile CDR or other FHIR server platforms
- Knowledge of the Inferno test suite NIST validators or similar conformance tools
- TOGAF or equivalent architectural certification
Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club
Smiles core values include respect inclusion embracing our differences and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity equity and inclusion.
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.