National Patient Safety and Clinical Risk Lead

Ramsay is seeking a National Patient Safety and Clinical Risk Lead to provide expert leadership in clinical governance patient safety and clinical risk management across health services with a strong focus on supporting safe effective and reliable service operations.

This role partners closely with hospital executives operational leaders and clinical teams to strengthen governance systems that support daytoday service delivery manage clinical risk and ensure compliance with regulatory and accreditation requirements. The role contributes to the integration of patient safety quality improvement and risk management into operational decisionmaking across surgical and nonsurgical services.

The position plays a key role in translating clinical governance frameworks into practical operational processes supporting health services to identify risk respond to incidents and implement sustainable improvements that enhance patient outcomes workforce safety and service performance.

What Youll Do

• Provide expert support to health services in the application of clinical governance frameworks to operational practice ensuring patient safety and quality are embedded in everyday service delivery.
• Support operational leaders and clinical teams to identify assess and manage clinical risk across surgical and nonsurgical services.
• Assist and/or lead incident reviews serious clinical event reviews serious complaint reviews and risk assessments ensuring findings inform servicelevel improvements and operational controls.
• Monitor analyse and report patient safety quality and risk indicators to support operational oversight executive assurance and continuous improvement.
• Partner with health services to support implementation of clinical policies standards and quality improvement initiatives aligned with NSQHS Standards.
• Provide governance advice to support safe service design workflow changes and operational initiatives including escalation of emerging risks.
• Collaborate with hospital and national teams to strengthen operational clinical governance situational awareness and compliance readiness.
• Support data collection benchmarking and reporting to inform service performance risk mitigation and national improvement priorities.
• Support implementation of person-centered care strategies.

Essential:

• Possesses current registration with the Australian Health Practitioner Regulatory Agency (AHPRA).
• Demonstrated senior operational experience within a health service environment including responsibility for service delivery performance and risk management with a minimum of 5 years experience in healthcare leadership roles.
• Experience supporting or overseeing complex clinical services across surgical and/or nonsurgical settings with accountability for safe effective and efficient service operations.
• Proven ability to apply clinical governance and personcentred care frameworks in operational environments.
• Demonstrates comprehensive knowledge of NSQHS Standards Ramsay Health Care policies/or relevant and pertinent clinical governance strategies associated with patient safety clinical risk management and governance as applied at service and operational levels.
• Knowledge of clinical risk management processes incident escalation and investigation and governance reporting mechanisms that support safe service delivery.
• Demonstrates strong applied understanding of clinical governance patient safety and quality systems with the ability to translate evidencebased standards into practical operational controls and service improvements.
• Proven ability to lead and contribute to multidisciplinary teams including mentoring problemsolving and supporting safety and quality initiatives within complex operational environments.
• Demonstrates highlevel communication and interpersonal skills with the ability to liaise effectively with clinicians managers operational leaders and governance teams.
• Demonstrates capability to lead and operate both independently and collaboratively within teambased consultative roles upholding clinical excellence professionalism and operational accountability.

Desirable:

• Postgraduate qualification or working towards in health services management clinical governance quality and safety risk management or a related discipline relevant to health service operations.
• Experience leading or supporting accreditation compliance reviews or assurance activities at a service or organisational level including preparation for NSQHS surveys.
• Sound computer skills in MS Office suite including Excel and experience using data to support operational reporting performance monitoring and governance assurance.
• Competence using risk management systems e.g. Riskman or equivalent clinical incident and risk management platforms used in health service operations.
• Experience leading or contributing to serious clinical incident reviews including Root Cause Analysis (RCA) or equivalent systemsbased investigation methodologies with an emphasis on servicelevel learning and improvement.
• Experience working in close partnership with operational leaders (e.g. Directors of Clinical Services Operations Managers General Managers) to embed patient safety and clinical governance into service delivery models.

Exposure to change management service redesign or operational improvement initiatives within a health service environment

Why join Ramsay

• Real career pathways within Australias leading healthcare provider
• Access to LinkedIn Learning Ramsay Leadership Academy and ongoing development
• Flexibility because its 2026 and a 24/7 Employee Assistance Program
• Exclusive Ramsay Rewards discounts at 100 retailers
• Be part of a team that genuinely lives our philosophy of People Caring for People

About Ramsay Health Care

Ramsay Health Care is a global leader in private hospitals and primary care with over 70 sites across Australia and more than 34000 employees. Since 1964 weve been committed to delivering high-quality care and creating meaningful careers in healthcare.

Requirements

A National Police Check conducted within the previous 12 months may be required

How to Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions regarding this opportunity please do not hesitate to contact Cate Malone National Manager Patient Safety and Clinical Risk via

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct available at

Closing date: 31 March 2026