Lead Access Controls Field Service Technician

As a Lead Access Controls Field Technicianhere at Honeywell you will be responsible for providing exceptional technical support and service to our customers. You will impact customer satisfaction and operational efficiency by ensuring that access control systems are installed maintained and serviced to the highest standards thereby enhancing the overall security and functionality of our clients facilities.

KEY RESPONSIBILITIES

• Operate as part of the field services team to ensure efficient and effective service delivery for access control systems and other Building Automation needs.
• Collaborate with cross-functional teams to develop and execute service plans that meet customer requirements.
• Travel to customer sites throughout the Cleveland OH area.

YOU MUST HAVE

• Minimum of 6 years of proven experience in field service specifically with service and troubleshooting of access control systems.
• Strong technical knowledge and expertise in access control technologies and systems.
• Must be familiar with LonelS2 or similar access control systems to ensure optimal performance.
• Willing to obtain LonelS2 training certification to support this position once onboard.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in managing service requests and ensuring timely delivery of solutions and customer satisfaction
• Proficiency in troubleshooting and resolving complex technical issues using a multi meter with proven troubleshooting methods.

WE VALUE

• Bachelors degree in engineering or proven experience in field service.
• Ability to operate independently without supervision as well as part of a team.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Results-oriented approach and ability to drive projects to successful completion on time on budget.
• Excellent problem-solving and analytical abilities in a technical environment.
• Ability to demonstrate the value of the products and services we offer to our customers to drive profitable growth.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security air travel productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency productivity sustainability and safety in high-growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Building Automation delivers smart customized solutions that help optimize facilities of every size. Through advanced serviceson-site or remote we drive efficiency sustainability and security with integrated building systems predictive maintenance energy management and cybersecurity protection.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from March 17 2026; however this may be shortened or extended depending on business needs and the availability of qualified candidates.