Company:
Mercer
Description:
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role could be based in Dallas Chicago Denver Los Angeles or New York. This is a hybrid role that has a requirement of working at least three days a week in the office.
The RX Operations Manager will oversee operational aspects of the practice focused on process management and improvement compliance adherence and development and management of new service offerings development. This role will be responsible for driving strategic initiatives and ensuring seamless service delivery from project launch through client delivery. The Operations Leader will oversee financial evaluations renewal strategies business placements benchmarking and project tracking while fostering strong relationships with carriers vendors and internal Mercer teams.
We will count on you to:
Drive process improvements and innovation within RX to enhance operational efficiency and commercial viability.
Support business growth by enabling expanded service offerings amongst cross-functional teams
Provide operational support in enabling adherence to compliance related aspects of the practice
Align departmental goals with overall company objectives
Oversee daily operations to ensure efficient and effective business processes
Develop and implement operational strategies aligned with organizational objectives
Identify inefficiencies and lead continuous process improvement initiatives
Ensure compliance with legal regulatory and company standards; manage risks proactively
Collaborate with internal and external stakeholders to align operations with business needs
Lead change management initiatives to adapt operations to evolving business environments
What you need to have:
Strategic Thinking: Ability to develop and execute operational strategies.
Leadership and Team Management: Proven experience leading and motivating teams.
Operational Excellence: Knowledge of process improvement methodologies.
Financial Acumen: Skilled in budgeting forecasting and cost management.
Decision-Making: Data-driven and timely decision-making under pressure.
Communication: Excellent verbal and written skills for stakeholder engagement.
Change Management: Experience leading organizational change and managing resistance.
Customer Focus: Commitment to meeting internal and external customer needs.
8 years of progressive operational leadership in relevant industries
BA/BS degree
Compliance and Risk Management: Understanding of regulatory requirements and risk mitigation.
Technical Proficiency: Familiarity with operational technologies and software tools.
Problem-Solving: Strong analytical skills to identify and resolve operational issues.
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Mercer is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer visit or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting
Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Required Experience:
Manager
Company:MercerDescription:We are seeking a talented individual to join our Health & Benefits team at Mercer. This role could be based in Dallas Chicago Denver Los Angeles or New York. This is a hybrid role that has a requirement of working at least three days a week in the office.The RX Operations M...
Company:
Mercer
Description:
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role could be based in Dallas Chicago Denver Los Angeles or New York. This is a hybrid role that has a requirement of working at least three days a week in the office.
The RX Operations Manager will oversee operational aspects of the practice focused on process management and improvement compliance adherence and development and management of new service offerings development. This role will be responsible for driving strategic initiatives and ensuring seamless service delivery from project launch through client delivery. The Operations Leader will oversee financial evaluations renewal strategies business placements benchmarking and project tracking while fostering strong relationships with carriers vendors and internal Mercer teams.
We will count on you to:
Drive process improvements and innovation within RX to enhance operational efficiency and commercial viability.
Support business growth by enabling expanded service offerings amongst cross-functional teams
Provide operational support in enabling adherence to compliance related aspects of the practice
Align departmental goals with overall company objectives
Oversee daily operations to ensure efficient and effective business processes
Develop and implement operational strategies aligned with organizational objectives
Identify inefficiencies and lead continuous process improvement initiatives
Ensure compliance with legal regulatory and company standards; manage risks proactively
Collaborate with internal and external stakeholders to align operations with business needs
Lead change management initiatives to adapt operations to evolving business environments
What you need to have:
Strategic Thinking: Ability to develop and execute operational strategies.
Leadership and Team Management: Proven experience leading and motivating teams.
Operational Excellence: Knowledge of process improvement methodologies.
Financial Acumen: Skilled in budgeting forecasting and cost management.
Decision-Making: Data-driven and timely decision-making under pressure.
Communication: Excellent verbal and written skills for stakeholder engagement.
Change Management: Experience leading organizational change and managing resistance.
Customer Focus: Commitment to meeting internal and external customer needs.
8 years of progressive operational leadership in relevant industries
BA/BS degree
Compliance and Risk Management: Understanding of regulatory requirements and risk mitigation.
Technical Proficiency: Familiarity with operational technologies and software tools.
Problem-Solving: Strong analytical skills to identify and resolve operational issues.
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Mercer is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer visit or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting
Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Required Experience:
Manager
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
