Insurance Risk Interviewer I
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Job Location:
Lees Summit, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Insurance Risk Interviewer I - Lees Summit MO Monday to Friday 10:00 AM to 7:00 PM Central with rotational weekends
Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
- Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
- Best-in-class well-being programs
- Annual no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 MyDay off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone through outbound calls for multiple client companies
Responsibilities
- Place outbound calls to contact life insurance applicants. Complete interview with applicants or leaves a message for a return call.
- Gather medical financial occupational and avocation histories during interview.
- Review and edit information collected during the interview for quality assurance purposes.
- Use the C4 Call Management System Dialer and Avaya Phone System to make telephone calls log call attempts document information within orders as necessary and record call results.
- Learn the specific requirements stipulated by each client company.
- Respond to the needs and requests of clients staff and management in a professional and expedient manner.
- Observe all compliance policies and safety policies and procedures as outlined in the Safety Manual or safety matters included in other special training.
- Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities but rather a general description of work performed by the position.
Qualifications
Preferred Work Experience:
Previous experience with medical terminology life insurance industry or customer service preferred.
Physical and Mental Requirements:
- Regularly required to communicate in person by email and on the telephone.
- Frequently required to sit stand walk bend stoop crouch and reach with hands and arms.
- Frequently required to use hands to finger handle or feel in order to operate computer keyboard office equipment and other essential tasks.
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried infrequently.
Knowledge:
Proper telephone etiquette to handle inbound and outbound calls.
Skills:
- Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with applicants and co-workers..
- Proficiency in Microsoft Office (Word Excel Access and Outlook)
- Type 30 wpm.
- Accurate and detail oriented.
- Good organizational skills.
- Proficient teamwork skills.
Education
- High School Diploma or Equivalent (Required)
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more
