Associate Support Engineer (PostmanSelenium, DevOps, Data monitoring)

We are seeking a proactive technologist who thrives at the intersection of software engineering defect resolution and intelligent automation. This role is designed for someone who excels at identifying why systems fail and building automated solutions to prevent recurrence. 

The Associate Engineer will focus on L3 production support defect triage and automation leveraging AI tools to streamline workflows and improve reliability. With 35 years of experience the candidate should bring foundational fullstack knowledge handson debugging skills and a strong interest in automation and DevOps practices. 

Core Responsibilities 

• Investigate and resolve complex L3 application and UI defects across frontend backend APIs and infrastructure. 

• Perform deep root cause analysis and collaborate with development teams to implement permanent fixes. 

• Create automated test cases using Playwright and enhance defect prevention through improved logging monitoring and testing. 

• Support observability and reliability initiatives including stability improvements and performance monitoring. 

• Design and implement IT process automations for deployment pipelines environment setup monitoring alerts and operational tasks using Python Bash or PowerShell. 

• Assist DevOps teams with CI/CD pipelines release automation and containerization (Docker) with exposure to cloud platforms (AWS Azure GCP).

Qualifications :

Required Skills 

• 13 years in Software Engineering DevOps or Application Support. 
• Bachelors degree in computer science IT or related field. 
• Experience in Agile or DevOps environments. 
• Strong debugging and log analysis across UI APIs backend services and databases. 
• Experience with Chrome DevTools Postman Selenium and Playwright. 
• Working knowledge of AI assisted development tools (e.g. GitHub Copilot). 
• Familiarity with CI/CD tools (Jenkins GitHub Actions GitLab CI) version control (Git) and monitoring tools (ELK Datadog Prometheus). 
• Basic understanding of containerization and cloud environments. 
• Design and implement automation solutions to streamline IT and engineering workflows 
• Working knowledge of AI-assisted development tools (e.g. GitHub Copilot etc.) 
• Basic to intermediate full stack development experience 
• Strong debugging and problem-solving skills 
• Nice to have experience with automation scripting (Python Bash or PowerShell)

Why Join Us 

• Work with modern AI assisted engineering workflows. 
• Build automation driven IT processes and defect prevention systems. 
• Gain exposure to DevOps cloud and observability practices. 
• Be part of a dynamic innovationfocused engineering BU with hybrid work flexibility. 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time