Skill Requirement Medium level process complexity processing or analytical skills in more complex environments Low level of discretion and decision making within a decision framework Mostly rules based processing but with some judgement applied Able to follow standard processes but understand variations from process i.e BS Recs Ability to meet tight deadlinesRoles and Responsibilities Reading and interpreting of incoming documents/emails. Analyse the request and identifying the correct procedure to be followed Accurately process the transaction within the required TAT & Quality Process work using a variety of different computer applications depending on the request to the required standard Expected to write scenario based emails/letters to customers in response to the queries/requests received from Customers
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Part-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more