Lead Software Engineer Test (AI Platform)
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role: Involved in every phase of SDLC Lead SETs at Freshworks are in complete ownership of the testing component of the organizations cutting-edge projects. Interfacing very closely with developers they provide expertise in the planning constructing execution and the successful deployment of programs and the landscape of challenging and competitive product markets that demand high reliability a Lead SET is responsible for writing and reviewing test cases integrating test algorithms automation scripts and uncovering potential bugs before anyone else can. They also ensure the product is secure and scalable by checking security and performance testing and contribute to product continuous Integration and deployment. All of our Lead SETs are highly responsive flexible adapt to succeed all within an open collaborative peer environment solving problems in insightful ways. This position offers the candidate several opportunities to learn and test world-class B2B SaaS products that are built using cutting edge technologies.
About the Team: The Team enforces manufacturability and testability ensuring a successful and robust end-product. Freshworks relies on this team to drive better software architecture and design promote proper development practices bug prevention strategies eliminate weak spots among others. This is a team that knows what is right learns from each other and is passionate about upholding Freshworks reputation in a world-class product market.
Responsibilities
Lead end to end Testing and Automation Process for AI Platform
Design and implement efficient Testing practices
Conduct Testcase and Code reviews to ensure the quality of Test Cases Test coverage and
Automation Code
Participate in Planning meetings and ensure quality at all levels of SDLC
Provide estimations for Manual and Automation
Provide Testing and Automation Strategy for newly developed Features
Identify the right tool and set up the automation framework for UI API and Microservices
Must be aware of AI IDEs/Tools ( like cursor co-pilot) to rapidly do the automation
Increase Automation confidence by reducing random test failures
Work closely with the Development team and ensures code is delivered with high code
coverage
Analyze Customer stats and implement the right tool for Cross-Browser / Platform Testing
and Automation
Responsible for QA metrics and Automation ROI and report them to management
Identify Performance Application Performance bottlenecks and suggest the right tool and
test strategy for Non-Functional Testing
Guide and Mentor QA Team on the Testing and Automation Tools Frameworks and
Process
Measure and Investigate Defect Leakage and provide preventive measures
Identify CI / CD tools define branching strategies setup CI / CD pipeline
Responsible for providing QA Tech debts and Automation Roadmaps
Identify QA Risk and Mitigation Plans and ensure product delivery as per the release
timeline
Qualifications :
Qualifications
Must have 7-10 yrs of experience in automation testing minimum of 1 year in testing
AI products
Must have Good programming skills (Python and Java)
Passionate about QA and breaking software systems
Good to have experience in Prompt Engineering testing AI applications like
conversations AI workflow AI
Architect and scale test automation frameworks for APIs micro-services ML
pipelines and agentic AI workflows
Good to have Experience in testing RAG based applications
Good knowledge on Object Oriented Programming concepts and Design Patterns
Hands on Knowledge of Test Automation approaches Frameworks and Tools
Hands on experience in UI API Cross browser Testing Tools and Automation
Hands on any of performance Testing and Tools (Jmeter / Loadrunner / Gatling)
Hands on knowledge on Continuous Integration & Continuous Deployment and
Continuous integration tools (Jenkins / Travis / Teamcity)
Good Analytical and Problem-Solving Skills
Good verbal and written communication skills
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Continuous Integration
- APIs
- Jenkins
- Junit
- Quality Assurance
- Agile
- Testng
- Software Testing
- Java
- Test Automation
- Cucumber
- Selenium
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
