Front Desk Agent
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
First impressions are everything! As Front Desk Agent you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Greet check-in respond to requests and settle accounts while providing exceptional service and ensuring all service standards are followed.
- Take initiative to add a personalized experience
- Consistently offer professional friendly and engaging service
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling
- Other duties as assigned
Compensation: $25.41 per hour
Qualifications :
Your experience and skills include:
- Service focused personality is essential; previous Front Desk experience is preferred
- Must be available to work a variety of shifts including mornings evenings overnights weekends holidays.
- Computer literacy a must with Opera experience an asset
- Professional appearance and demeanor
- A passion for Guest Service and a skill for anticipating guest needs
- Ability to work in a team environment
- Strong communication and interpersonal skills required
- Ability to work under pressure and manage conflicting priorities
- Fluency in English; additional languages are a plus
Additional Information :
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
