Compliance Coordinator

Full-Time

Permanent

Come and make a real difference as our new Compliance Coordinator

Everyone should have a warm safe and affordable home. As our Compliance Coordinator youll play a key role in heling our team members deliver this for thousands of people in the Gloucestershire and surrounding areas.

Youll support the compliance team to ensure all aspects of Landlord Health and Safety Compliance aligns with statutory and non-statutory regulations guidance approved codes of practice and organisational policies and procedures. Youll support the team to deliver service and maintenance programmes with contractors and tenants to ensure our properties remain safe and legally complaint. Youll also be responsible for ensuring records and information relating to these services and maintenance are accurate and up to date.

What youll bring to the team:

Youll bring strong organisational and administrative skills supporting efficient compliance processes and accurate record-keeping. Youll communicate confidently with tenants contractors and colleagues to help deliver timely repairs and services. Youll be proactive in identifying risks supporting regulatory compliance and finding practical solutions. Above all youll deliver a customer-focused inclusive and reliable service that reflects the organisations values.

What were looking for:

Experience in working in a customer-focused environment managing financial information processing payments.

Strong experience working with Microsoft Office programmes

A willingness to learn and develop their knowledge of the housing sector

A good written and verbal communicator that can communicate effectively with all stakeholders.

Knowledge and understanding of processes relating to repairs and servicing appointment booking with customers or similar experience

The ability to manage and resolve difficult situations

Confidence in challenging the way we do things and making suggestions to help deliver a more effective service

Willingness to work towards relevant qualifications

Desirable:

Relevant professional qualification (such as Level 2 Diploma in Asset and Building Management Compliance)

A specialist asbestos fire or other compliance related qualification would be advantageous

Understanding of the Housing Health and Safety Rating System (HHSRS) and working within a housing association would be an advantage

Closing Date Wednesday 08th April 2026

Interview Dates Thursday 16th and Fridy 17th April 2026

INDMED

Trust isnt a tagline its everything. Its how we build relationships how we make decisions and how we prove day in and day out that we do what we say.

Its also the thing that underpins our core values and sets out what our customers can expect from us and what we expect from our team and the partners we work with.

We want our tenants to know that were here we care and make them feel at home from the moment they step through the door. Its not just about having a home its about finding a place to build a life and feel safe while doing so.

And the same can be said for our team. Two Rivers is a place with purpose where you can be a part of something and make a real difference. Well help you develop and grow in a place where youll find like-minded people and you can truly be yourself.

Warm safe affordable homes are about more than bricks and mortar. Its a feeling of community securing and belonging. So whether youre a tenant living in one of our homes or a member of the team when you join the Two Rivers community youll always feel like Youre Home Now.