Job Title

Rental Agent / Letting Consultant

Location

Johannesburg / Gauteng (Location may vary depending on portfolio requirements)

Employment Type

Permanent / Full-Time

Industry

Property Management / Real Estate / Residential Rentals

Role Overview

Our client a growing property services and estate management company is seeking a driven and customer-focused Rental Agent / Letting Consultant to manage residential leasing within their property portfolio.

The successful candidate will be responsible for marketing rental properties qualifying tenants coordinating viewings and managing the full leasing process from enquiry through to lease signing.

This role requires strong relationship management sales ability and administrative accuracy to ensure high occupancy levels and a professional rental experience for landlords and tenants.

Key Responsibilities

Leasing & Tenant Acquisition

• Market available rental properties across various property platforms and marketing channels.

• Respond to rental enquiries promptly and professionally.

• Qualify prospective tenants based on affordability creditworthiness and suitability.

• Schedule and conduct property viewings with potential tenants.

• Negotiate rental terms between landlords and tenants where applicable.

Tenant Screening & Compliance

• Conduct tenant background checks including credit checks employment verification and reference checks.

• Ensure all tenant documentation is complete and compliant with company procedures and regulatory requirements.

• Prepare lease agreements and supporting documentation for signature.

Property & Portfolio Management Support

• Maintain accurate records of available rental stock.

• Liaise with property management teams regarding property availability maintenance issues and tenant move-ins.

• Ensure properties are marketed effectively to minimise vacancy periods.

Client & Tenant Relationship Management

• Build and maintain professional relationships with landlords and tenants.

• Provide regular feedback to landlords on rental enquiries viewings and market conditions.

• Assist with tenant onboarding processes and move-in coordination.

Administration & Reporting

• Maintain accurate records of tenant applications and lease documentation.

• Update internal systems and CRM platforms with rental activity and tenant information.

• Track rental performance and occupancy levels within the portfolio.

Key Performance Indicators (KPIs)

• Occupancy rate of rental portfolio

• Average vacancy period for listed properties

• Number of successful leases concluded

• Tenant application conversion rate

• Landlord satisfaction and retention

• Accuracy and completeness of lease documentation

Minimum Requirements

• Matric / Grade 12 (essential)

• Diploma or qualification in Property Studies Real Estate or Business (advantageous)

• Previous experience in residential rentals property management or real estate sales

• Strong sales and negotiation skills

• Excellent communication and interpersonal skills

• Ability to work in a target-driven environment

Preferred Experience

• Experience with residential rental portfolios

• Knowledge of South African rental legislation and lease agreements

• Familiarity with property management systems and CRM platforms

• Understanding of tenant screening processes

Additional Requirements

• Valid drivers licence

• Own reliable transport

• Ability to conduct property viewings across multiple locations

• Professional presentation and strong client service orientation

Key Competencies

• Sales and negotiation ability

• Relationship management

• Administrative accuracy

• Attention to detail

• Problem-solving ability

• Time management and organisation

What Our Client Offers

• Opportunity to work within a growing property services organisation

• Exposure to a large and diverse residential rental portfolio

• Performance-based earning potential

• Professional growth within the property management sector