Italian Customer Support Hybrid in Porto
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Italian-Speaking Claims & Customer Support Specialist
Porto Portugal Hybrid (after training) Full-time
We are currently hiring Italian-speaking professionals to join a growing international team in Porto. This is a great opportunity for candidates with a background in customer support administration or even mechanics looking to build a stable career in a structured environment.
Your role
You will be responsible for managing and processing automotive-related cases ensuring accuracy compliance and high-quality service:
- Register and manage cases in internal systems
- Handle automotive repair claims according to contract coverage
- Verify request eligibility and assess risk
- Communicate with internal departments and partners (phone & email)
- Notify decisions to customers and stakeholders
- Ensure administrative follow-up of all operations
- Maintain quality compliance and data confidentiality standards
- Contribute to team performance and continuous improvement
What you bring
- C2 Italian level Portuguese or English (minimum B2)
- Experience in customer support administration or similar roles
- Background or interest in mechanics is a strong plus
- Strong communication and organizational skills
- Ability to work under pressure and manage multiple tasks
- Team-oriented mindset with a proactive attitude
Whats in it for you
- Salary:gross/month (depending on experience)
- 12/day meal allowance
- Health and life insurance
- Hybrid model: first month on-site then 50/50 hybrid (based on autonomy)
- International and supportive work environment
- Career growth opportunities
Location: Porto Portugal
Interested
Please send your updated CV or reach out for more information.
Marco Velenosi
39
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
