Remote Dutch Speaking Junior Customer Support

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities
- Provide exceptional support to Dutch-speaking customers via phone email and chat.
- Assist customers with product information order issues and general inquiries.
- Resolve customer concerns efficiently and escalate complex issues when needed.
- Ensure all customer interactions are accurately recorded in the CRM system.
- Maintain a positive empathetic and professional attitude toward customers at all times.
What We Are Looking For
- Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work independently in a remote work environment.
- Reliable internet connection and a quiet workspace at home.
What We Offer
- Competitive salary and benefits.
- Work from home flexibility.
- Paid training and ongoing support.
- A supportive collaborative remote team environment.
- Opportunities for career growth and professional development.

Key ResponsibilitiesProvide exceptional support to Dutch-speaking customers via phone email and chat.Assist customers with product information order issues and general inquiries.Resolve customer concerns efficiently and escalate complex issues when needed.Ensure all customer interactions are accurat...