Collection Specialist
San Antonio TX
LK Jordan is currently seeking Collection Specialists for a law firm in San Antonio.
Starting Pay:
$19.50/hr (Non-Bilingual)
$20.50/hr (Bilingual)
Schedule Options:
Monday Friday 8:00 AM 5:00 PM with 1 Saturday per month
OR
Monday Thursday 12:00 PM 9:00 PM and Friday 8:00 AM 5:00 PM
Position Overview:
Collection Specialists handle both inbound and outbound calls to assist with resolving outstanding accounts. Representatives typically make 100150 calls per day using a combination of automated dialing and incoming calls.
Primary Duties:
Review open accounts and initiate collection efforts
Make outbound calls in a professional and respectful manner
Work with customers to collect payments and set up payment arrangements
Identify and communicate issues contributing to account delinquency
Send documentation and follow up with customers as needed
Requirements:
High school diploma or GED
Ability to pass a criminal background check
At least 2 years of customer service or collections experience
Strong communication and problem-solving skills
To apply please send your resume to
LK Jordan is an Equal Opportunity Employer.
Required Experience:
IC
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