Account Manager EY Global Delivery Services
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Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Account Manager
Summary: An Account Manager (AM) is involved in strategic planning relationship management at a global scale and innovation in go-to-market approaches. The AM is responsible for enabling the execution of account growth strategies and serving as a central point of contact to facilitate global team connectivity focusing on revenue growth and account management excellence across one or more accounts. This role involves co-creating and driving account team engagement consultative internal needs analyses encouraging cross-service collaboration facilitating account team cadences connecting with interdependencies and serving as a trusted advisor and subject matter resource on the account within the Firm.
Select responsibilities:
- Proactively suggest and execute action plans to accelerate account growth strategies in partnership with global account leadership.
- Co-facilitate semi-annual account planning and quarterly acceleration sessions to further align strategies and actions.
- May proactively manage select Client relationships such as Procurement or Vendor Relations.
- Collaborate across functions to enhance client experience relationship-building and client engagement activity.
- Curate and advocate for relevant sector strategies and priority service offerings to support account goals.
- Drive the activation of curated solutions and managed services within the account by collaborating with stakeholders and subject matter resources (SMRs).
- Foster internal firm relationships to be able to route operational matters appropriately ensuring cohesive account management.
- Project manage select key deal pursuits; may assist with connection to pursuit resources for proposal responses.
- Co-develop and deliver account onboarding for new leadership and team members.
- Drive continuous improvement as a change agent for digital tools and processes adoption.
- Champion the effective utilization of established in-house technologies providing persuasive insights and hands-on guidance to senior personnel.
- Utilize firm tools for relationship mapping white spot analysis and innovation initiatives to drive growth.
Professional Experience:
- 8-10 years in a professional services firm with sales enablement experience preferred.
- Internal or external Consulting experience is preferred particularly within a global matrixed organization.
- Proven success in leading complex projects with minimal supervision.
- Sector relevant focus a plus (e.g. life sciences technology wealth management consumer energy etc.)
Knowledge and Skills:
Soft Skills:
- Executive-level communication and consultative skills.
- Strong networking and emotional intelligence.
- Ability to navigate ambiguity with agility and entrepreneurial spirit.
- Proactive and comfortable taking the initiative in a low-guidance environment.
Technical Skills:
- Proficiency in Microsoft Suite (Outlook Teams Excel PowerPoint Word SharePoint).
- Experience in analysis and presentation creation.
- Basic understanding of financial reporting tools and analysis.
- Familiarity with project management and procurement portals preferred.
Desirable Skills:
- Negotiations with internal stakeholders and peers
- Microsoft BI user experience.
- Sales/account management tool proficiency (e.g. LENS BASE ART Dynamics Mercury E4A).
KPIs:
Feedback: LEAD and CSAT
Growth: GTER pipeline relationships margin SL integration FoP etc.
Required Experience:
Manager
About Company
EY Consulting annonce aujourd’hui avoir réalisé l’acquisition de Fabernovel, référence du conseil en transformation numérique et création de services innovants.
