Quality Analyst, Lead

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.

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• The Quality Analyst Lead oversees quality assurance execution across AI automation and integration initiatives delivered through Ventras Global Capability Center. This role provides direction prioritization and oversight for quality activities while remaining hands-on in validating complex solutions. The Lead ensures consistent quality standards supports delivery readiness and partners with Engineering AI and Automation leadership to maintain high confidence in automated solutions.

• Lead quality assurance activities across multiple AI RPA and automation initiatives.
• Assign and prioritize testing work across Quality Analysts and Senior Quality Analysts.
• Validate high-impact or complex automation workflows and AI-driven solutions.
• Establish and reinforce quality standards test practices and validation approaches.
• Partner with Engineering AI and Product leadership to align on quality expectations and release readiness.
• Review defects trends and risks and drive resolution strategies.
• Support quality planning for new initiatives enhancements and platform changes.
• Ensure adequate test coverage across functional exception and failure scenarios.
• Provide coaching guidance and performance feedback to quality team members.
• Report quality status risks and readiness to delivery and leadership stakeholders.

• Bachelors degree in Information Systems Engineering Computer Science or a related field preferred.
• Five or more years of experience in quality assurance automation testing or technology delivery roles.
• Prior experience in a lead or supervisory QA role preferred.
• Strong experience supporting RPA AI or integration-based solutions.
• Experience operating within a scaled delivery models is a plus.

• Ability to lead quality execution across multiple concurrent automation initiatives.
• Ability to balance hands-on validation with oversight and coordination responsibilities.
• Ability to communicate quality risks and recommendations to senior stakeholders.
• Ability to remain flexible and effective in a fast paced delivery-focused environment.
• Strong leadership organization and prioritization skills.
• Strong analytical and problem solving capabilities.
• Strong understanding of automation platforms AI workflows and integration dependencies.
• Ability to read understand and apply applicable laws regulations and policies.
• Ability to communicate with diverse personalities in a tactful mature and professional manner.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Basic use of computer telephone internet copier fax and scanner.
• Basic touch 10 key skills.
• Basic Math skills.

• Understand and comply with company policies and procedures.
• Strong oral written and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook Word Excel (pivot tables) and database software skills.

Physical Demands:

• 40 hours per week
• Occasional Standing
• Occasional Walking
• Sitting for prolonged periods of time
• Pushing and pulling movements - rarely
• Occasional Reaching -rarely
• Bending twisting and stooping - rarely
• Frequent hand finger movement
• Use equipment such as copy fax and postage
• Communicate verbally and in writing
• Lift and/ or move up to 15 - 20 pounds
• Extensive use of computer keyboard and viewing of computer screen
• Specific vision abilities required by this job include close vision

• Base Compensation will be based on various factors unique to each candidate including geographic location skill set experience qualifications and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.

Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
To protect yourself verify any communication you receive by contacting us directly through our official channels. If you have any doubts please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on of Accessibility
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