Senior People Operations Coordinator

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a People Operations Coordinator youll play a key role in delivering a remarkable employee experience for HubSpotters across the this role youll support core People processes manage employee inquiries and help ensure operational excellence across onboarding benefits transactions and compliance. This position is ideal for someone who thrives in service-driven environments values operational excellence and is excited to grow their career in People Operations.

What Youll Do

Manage Tier 1 cases in our case management system (ServiceNow) resolving employee requests and triaging issues to the appropriate teams to ensure timely and accurate support.
Own shared inbox workflows while consistently meeting SLA and quality standards and maintaining a high bar for employee experience.
Process Workday transactions with precision ensuring data accuracy completeness and compliance across employee records.
Identify opportunities to automate and improve People Operations processes and reporting workflows.
Maintain and audit employee records to ensure regulatory compliance and strong data integrity.
Partner cross-functionally with teams such as Compensation Payroll and Benefits to support seamless People initiatives.
Support onboarding and employee lifecycle processes to ensure a smooth and engaging experience from hire through transition.

What Youll Bring

Required Qualifications

2 years of experience in People Operations Human Resources or a related field (or equivalent experience).
Experience working with HRIS systems such as Workday.
Strong attention to detail and a customer-first mindset.
Experience collaborating with cross-functional People teams such as Compensation Payroll or Benefits.
Ability to manage multiple priorities and deadlines in a fast-paced global environment.
Sound judgment and discretion when handling sensitive and confidential information.
Ability to work 12:00 PM 9:00 PM IST.
Must be based in Bangalore India.

Nice-to-Have Qualifications

Experience working in a global or distributed team environment.
Exposure to process automation or workflow optimization initiatives.
Familiarity with SLA-driven service models or case management tools.
Experience supporting onboarding or employee lifecycle programs.

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.

India Applicants: link to HubSpot Indias equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.

Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.

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HubSpot may use AI to help screen or assess candidates but all hiring decisions are always human. More information can be found here. By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.

Required Experience:

Senior IC

Role SummaryOur mission at HubSpot is to help millions of organizations grow better. As a People Operations Coordinator youll play a key role in delivering a remarkable employee experience for HubSpotters across the this role youll support core People processes manage employee inquiries and help en...