Provides support for a variety of tasks to ensure the practice is running smoothly.
1. Greets and receives patients/visitors to practice facility. Answer routine questions and assures appropriate intake forms are completed properly.
2. Answer telephones and appropriately forwards messages
3. Schedules and confirms appointments. Follow-up calls to no-show and cancellation appointments
4. Mailing of New Patient Registration Package.
5. Maintains cleanliness of facility and organization of workstation.
6. Prepares patients chart. Attach appropriate clinical forms and superbill Process insurance verification.
7. Completes and reviews routine billing documents (Demographic information superbills etc.)
8. Collects on-site payments as necessary. Review patients account and check for previous balance. Generate Daily Transaction Reports
9. Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.
10. Retrieves and files patients medical chart (Do not file anything without physicians signature). Type necessary letters. Prepares and sorts outgoing and incoming mails.
11. Review incoming urgent lab and diagnostic reports. Attach to patients chart and present to physicians attention promptly.
12. Provide cross coverage when applicable
Required Experience:
Junior IC
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