Part Time Patient Concierge

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

The Patient Concierge is the first point of contact for patients and family members at PET Imaging of The Woodlands. This position is responsible for greeting patients confirming demographic and insurance information answering phones provider scheduling as well as other duties as assigned. Customer service skills and attention to detail are important to this roles success.

This is a part-time position with a schedule of 11:30am-5pm CST Monday-Friday. 1-2 weeks of training will take place at the PET Imaging of Sugar Land location mileage reimbursement included.

Responsibilities

• Greet patients and families after their appointment with their provider

• Answer center telephones and return messages

• Schedule patient appointments

• Process requests for records from outside sources

• Scan data into document imaging software

• Regular attendance and punctuality

• Contributes to team effort by accomplishing related results as needed

• Ensures that all processing and reporting deadlines are consistently achieved

• Perform any other functions as required by management

Qualifications

• Ability to work a flexible schedule as necessary

• Ability to type 40 wpm preferred

• High School Diploma or equivalent experience preferred

• Knowledge of medical terminology preferred

• One year of medical office experience preferred

• Experience within oncology and/or radiology preferred

• Experience accessing and updating an EMR system preferred

• Experience handling prior authorizations preferred

• Experience scheduling for multiple providers preferred

• Good customer service skills and attention to detail

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

This position is located at:

PET Imaging of The Woodlands

3091 College Park Drive

Suite 340

The Woodlands TX 77384

Anticipated hourly range:$15.70 per hour - $22.50 per hour

Bonus eligible:No

Benefits:401k Contributions Paid Time Off Access to wages before pay day with myFlexPay

Application window anticipated to close: 5/18/2026 *if interested in opportunity please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including but not limited to a candidates geographical location relevant education experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.

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