Utilization Management Technician

Utilization Management Assistant Role
Monday-Friday
5x8s Schedule: Can start anytime from 7am-8am
Hybrid position: Remote and On-site - will be on-site 2 days/week

Core Activities:

• Updating payer authorizations
• Working denials
• Monitoring faxes and inputting into Epic and Genesis
• Working in provider portals (Availity)
• Sending clinicals to payers

Experience/Skills:

• Must be experienced with entire Microsoft Suite (Word Excel Teams PowerPoint Access)
• Must be independent self-motivated and trustworthy in working remotely - must be comfortable working in Teams to communicate with co-workers remotely
• Epic experience required
• No background check concerns with financial-related violations as this position involves access to patient financial information
• Knowledge of managed health care market place health delivery systems contract basics.
• Beginning knowledge of CMS NCQA DMHC ADA and HIPAA regulations.
• Associates Degree Required

Responsibilities:

• The primary responsibility of the position is to maintain standard compliance and performance related utilization management data.
• Process of daily weekly and monthly UM reports.
• Establishes and maintains efficient filing system in paper and electronic.
• Maintains Health Plan audit tools including the distribution and collection of data and documentation.
• Assists in data collection for all Health Plan audits and in necessary compilation of data for NCQA DMHC and CMS focused audits and unplanned audits of the delegated Medical Group as downstream providers.
• Performs other duties as assigned by immediate Supervisor UM Compliance Manager and in support of compliance timelines.
• Under the supervision of Administrative Director of Health Services.
• The position requires strong analytical and utilization modeling skills employing data from the Referral Beddays and claims data bases published by Decision Support.
• Requires strong interpersonal professional communication skills.
• Answers and screens phones.

Additional Notes:

Core Activities:

• Updating payer authorizations
• Working denials
• Monitoring faxes and inputting into Epic and Genesis
• Working in provider portals (Availity)
• Sending clinicals to payers