Lead Product Designer

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Barcelona (ESP) Hybrid: 2-3 days from the office Base salary for this role is depending on experience benefits Hear from the team

Our Design team

Were a team of 100 designers researchers and brand experts led by Chief Design Officer Vuokko Aro. Were on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines working in tight-knit squads alongside research product and engineering to solve real customer problems at scale.

We design for the magic moments

Weve built a bank that feels human not just functional. Our product is our personality. We blend research empathy and craft to turn everyday interactions into memorable experiences.

Right now were growing fast and looking for passionate designers to shape Monzos future and theres a huge opportunity to make your mark.

Applying to this role youll be in a standard hiring process for a Lead Product Designer and well find the perfect team for you along the way.

Youll play a key role by...

• Tackling the most complex and ambiguous design challenges turning complexity into elegant scalable solutions that empower teams and improve the customer experience.
• Defining and delivering large-scale projects that connect initiatives across the business using design methods to align strategies and drive impactful outcomes.
• Leading the creation of compelling product visions principles and direction that inspire teams to build toward a shared future.
• Raising the bar for visual execution considering motion interaction and mental model clarity to deliver delightful and practical solutions.
• Positively influencing our design system tooling and processes to improve how we create design at scale.
• Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
• Acting as a role model in Design sharing your work broadly mentoring others and contributing to the growth and success of the Design team.

Wed love to hear from you if

• You have a proven track record of delivering impactful customer-centric native-app designs that solve complex problems and drive commercial outcomes.
• Youre skilled at leading research defining product visions and aligning teams around a shared strategy.
• You excel at creating modular scalable solutions and have a strong grasp of how to use design artefacts to communicate insights effectively.
• Youre a natural collaborator who can navigate multi-squad projects align leadership and drive clarity in ambiguous situations.
• Youre passionate about improving design systems processes and ways of working to help teams deliver better outcomes at scale.
• Youre a role model who actively contributes to the growth of the Design team through hiring mentoring and fostering a positive culture.
• Youre excited about Monzos mission to make money work for everyone and are ready to make a significant impact on our customers and business.

Whats in it for you

Barcelona ESP Hybrid: 3 days a week in the office.

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1200 learning budget each year to use on books training courses and conferences.

Plus lots more!

The application journey has 3 key steps

• 20 minute call with our Recruiter
• 1-hour craft interview where youll present a single case study to 2 members of our Design team.
• 2 x 45-minute interviews covering Teamwork and Impact.

This process should take around 2-3 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage