ICT Contract Specialist

BDO

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profile Job Location:

Brisbane - Australia

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

Were BDO a global professional services firm connected to local markets. Our people work together to provide specialist expertise helping businesses achieve their goals.

We inspire others to go further. We create together to reach higher. We build trust to lead purposefully.

Whether youre building your future or starting your career with us you wont do it alone. From creating solutions for our clients to building careers for our people we shape what matters and thats where you come in.

About the Role

Reporting to the IT Commercial & Assurance Manager the ICT Contract Specialist is responsible for leading the ongoing management of technology vendor relationships and ensuring compliance with BDO Australias policies procedures and commercial expectations. This role sets the benchmark for how BDO Australia engages with technology vendors driving continuous improvement optimisation and alignment of vendor services with business needs.

This role can be located in any major Australian city and allows for a hybrid working arrangement paired with a primary onsite requirement of at least 50% of your working week.

Our Technology Function

The Information Technology team is part of BDOs shared services group providing essential support across the firm and its Service Lines. Our mission is to deliver high-performing secure and reliable technology services nationally enabling BDO professionals to work efficiently and confidently. We focus on innovation resilience and continuous improvement to ensure technology remains a strategic enabler for the business.

Key Responsibilities:

Lead ongoing management of ICT vendor contract performance and commercial governance to ensure BDOs risk posture compliance obligations certifications and cybersecurity requirements are current and effective. Establish best-practice contract structures and vendor tiering benchmark how BDO Australia works with technology vendors and ensure ongoing contract performance aligns with SLAs KPIs and BDO commercial expectations.

  • Contract & Commercial Governance;

  • Vendor Tiering & Performance Management;

  • Risk & Compliance;

  • Stakeholder Collaboration;

  • Continuous Improvement.

Qualifications Experience and Skills

Qualifications & Experience

  • Experience with IT contract and vendor performance management.

  • 5 years in ICT contract/vendor management or commercial governance.

  • Demonstrated experience establishing vendor tiering SLAs/KPIs and contract frameworks.

  • Demonstrated experience managing enterprise software licensing across multiple vendors.

  • Demonstrated experience writing detailed and complex Scopes of Work for technology implementations professional services and managed services.

  • Experience collaborating with internal business units Procurement Finance and Legal in a professional services context.

  • Experience with distributor (resale) agreements an advantage but not essential.

Skills & Competencies

  • Strong commercial acumen

  • Specialist knowledge of ICT contracts (software SaaS DaaS cloud hardware managed services providers professional services) and commercial constructs (SLAs/KPIs DPAs security schedules insurance requirements deliverables benchmarking).

  • Strong negotiation vendor performance management and issue resolution across complex stakeholders.

  • Risk identification and mitigation; familiarity with cybersecurity requirements in contracts.

  • Excellent stakeholder engagement; able to coach teams on vendor/commercial best practice.

  • Analytical mindset detail-oriented documentation and governance discipline.

Why BDO

Working for BDO you will be part of a growing and market leading professional services firm.

Our national and global footprint provides our people with opportunities to work on interesting client engagements across diverse industry sectors and services.

Our open and collaborative culture ensures access to Partners and professional mentors to guide and accelerate your professional career across a wide array of career pathways.

We provide our people with various health and wellbeing social financial and professional development benefits to help realise whats possible.


Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks retail discounts employee referral rewards study and professional development support.


Our leave options cater to the unique needs of our people; and include enhanced family support cultural and religious leave and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.


With a strong focus on learning and growth we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One Bold Human Heart and Strive).

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process we encourage you to contact our Talent Acquisition team at


Required Experience:

IC

Were BDO a global professional services firm connected to local markets. Our people work together to provide specialist expertise helping businesses achieve their goals.We inspire others to go further. We create together to reach higher. We build trust to lead purposefully.Whether youre building you...
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About Company

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Zodra je start werk je samen met het team om gegevensanalyse en -verwerking te automatiseren en optimaliseren. Je ondersteunt bij het ontwerpen en implementeren van informatiesystemen en draagt bij aan projecten die de klanttevredenheid verhogen. Jouw doorzettingsvermogen valt op tijd ... View more

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