Physician Account Manager

Quest Diagnostics

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profile Job Location:

Mobile, AL - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences and require sensitivity tact and a clear dedication to service. Its about providing clarity and hope.

The Physician Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues in support of several sales territories; the Physician Account Manager does not have call point ownership on any of the accounts within the geography; close cooperation with physician account executives is essential to support the collaborative selling model.

This is a field-based sales role. The territory encompasses Mobile AL Dothan AL Montgomery AL Tuscaloosa AL South Birmingham AL and surrounding areas.



Responsibilities
  • Manage accounts through ongoing business reviews of service logistics and supplies to identify customerneeds
  • Ensure customer retention by maintaining relationships with current accounts
  • Drive growth in their assigned Key Accounts
  • Identification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives.
  • Partner with Physician Account Executive to resolve account specific service issues
  • Partner with Customer Solutions Group to facilitate prioritizeand resolve customer service issues
  • Escalate service issue non-resolution as appropriate
  • Leverage all tools and resources (including data sales portal target lists; Marketing Department Laboratory resources and regional resources as needed)
  • Provide continuing education to the customer on new technologies and laboratory testing
  • Ensure compliance with company policies and government regulations
  • Complete all administrative tasks thoroughly and promptly
  • Follow up communications with Physician Account Executives and customers


Qualifications

Required WorkExperience:

Three to four years of experience in sales or with account ownership

Knowledge:

Knowledge of Healthcare Industry and general economics of business.

Skills:

  • Ability to develop and sustain strong customerrelationships;strong planning and organizational skills
  • Excellent oral and written communication and presentation skills
  • Solid PC skill including Microsoft Software.

Education

  • Bachelors Degree Business Marketing or Life Sciences (Required)

Licenses and Certifications

  • Valid drivers license (Required)



Required Experience:

Manager

DescriptionWe Provide Solutions. Patients and Physicians rely on our diagnostic testing information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences and require sensitivity tact and a clear dedication to service. Its about p...
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Key Skills

  • EMR Systems
  • Post Residency Experience
  • Occupational Health Experience
  • Pain Management
  • SOAP
  • Primary Care Experience
  • Medical Management
  • Suturing
  • Workers' Compensation Law
  • Pharmacy Residency
  • Botox Experience
  • Epic

About Company

Company Logo

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more

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