International Operations Lead Retail Media & Partner Marketing (mfd)

Your Tasks

• Post-Sales Transformation & Growth Enablement:Contribute to the transformation of our Client Success & Operations department into a strategic post-sales vertical that serves as a central backbone shifting local market execution from reactive support to proactive commercial growth.
• Global Standard Development: Design implementation and ownership of the One Way of Working blueprint for Retail Media & Partner Marketing operations across all MediaMarktSaturn countries
• Core Team Leadership: Functional leadership of a specialized team of International Operations Managers (2 FTEs) acting as Process Architects for standardization and operational excellence
• Matrix Enablement & Steering: Facilitation and governance of post-sales operations across all countries and the Central Campaigning hub (23 FTEs) including definition of standards KPIs and daily workflows
• Operational Excellence: Identification of friction points in the post-sales journey (booking to billing) and deployment of solutions to reduce manual effort and increase speed-to-market
• Harmonization & Change Management: Alignment of diverse country requirements into a unified operational framework serving as both diplomat and enforcer
• Tech & Data Integration: Collaboration with Salesforce Leads and Data Managers to ensure ADvendio infrastructure and dashboards support operational strategy

Your Profile

• Experience: Proven experience in Retail Media AdTech or Trade Marketing Operations with deep understanding of large-scale campaign or trade activation execution
• International Matrix Expertise: Proven track record in complex cross-border international matrix environments with ability to align diverse teams
• Leadership Skills: Functional leadership of small teams including development of direct reports and influence across a wider organization without direct authority
• Strategic & Process Mindset: Strong strategic thinking and system-oriented problem-solving; focus on efficiency and scalable solutions
• Process & Change Management Skills: Expertise in process management frameworks (e.g. Lean Six Sigma) and change management applied to Media/Trade Marketing
• Communication: Fluency in English (German not required) with ability to translate complex operational challenges into clear strategic decisions for senior management

About Us

MediaMarktSaturn is Europes leading consumer electronics retailer and provider of related services. We are the Experience Champion shaping tomorrows retail for our customers. Within our rapidly growing Retail Media & Partner Marketing unit we are redefining how brands connect with consumers.

We are currently transforming our Client Success & Operations department into a strategic Post-Sales Vertical. This new unit is a central backbone designed to elevate our local market execution from reactive support to proactive commercial growth.

The best solutions come from bringing together diverse perspectives. Embracing diversity is key to achieving our vision of becoming the Experience Champion. We value inclusion foster equal opportunity and welcome you to be part of our team.

Additional Benefits

Job Infos

Location:München Hamburg Ingolstadt

MediaMarktSaturn Marketing

Department:HQ - Marketing & Communication

Entrylevel:Professional Level

Type of Employement:Full Time

Working Hours:375

Persona:Job Requisition HQ Employee

Recruiter:Laura Schröder

Recruiter:Laura Schröder