- Purpose of the Job
- Support operations in area of SAP Procure to Pay & Vendor Invoice mgmt. (VIM) on S4H.
- Analyze incidents in detail. Prepare root cause analysis & solution to address issues.
- Work with ABI Business stakeholders & Aurora Project teams as part of IT Operations.
- Accountable for functional validation of CD/CI changes Regression testing coverage Integration testing & support project UAT defects Hyper care period.
- Drive critical incident calls from the functional perspective (P2P & VIM).
- Support Application performance manager for topics requiring SAP functional expertise.
- Grow O2C-TM Aurora process knowledge with in ITOps. Train junior resources. Prepare knowledge base articles to help deliver upcoming roll out scopes effectively.
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- Business environment
Main characteristics: - Be part of an IT organization which has outsourced many of its activities to vendors.
- Daily interaction within a virtual organization spread across Global Zones
- Work in a fast moving & multi-cultural organization serving the internal customers with a high degree of professionalism.
- Ability to proceed with quick analysis and decision making reacting fast to changes while cooperating with different partners
- Be confronted with a complex & fragmented IT landscape incorporating various technologies
Key contacts: (internal – external) - Internal: IT Performance Managers IT Project Managers ABI Business stakeholders
- External:
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- Accountabilities
Key accountabilities |
- Responsible for incident analysis and resolution related to Procure to Pay & VIM process in S4H.
- Work with business teams to understand the issue & to provide timely resolution.
- Own the IT Operations for the said process to ensure no business impact due to Incidents.
- Provide detailed Root cause analysis. Clearly define corrective & preventive actions.
- Follow ITSM process in resolving incidents & adhering to SLAs.
- Create problem tickets & features to implement solutions/GAPs identified from Incident analysis.
- Work with product teams to prioritize features as per the business urgency.
- Own the end to end resolution of incidents while working with technical & integration teams.
- Execute work arounds to manage crisis situations.
- Review the FD TD documents test scripts. Participate in KT sessions.
- Retain knowledge of SAP P2P & VIM processes within IT Operations.
- Participate in functional validations & testing as part of upgrade projects/planned maintenance down time.
- Support driving the UAT Key user training & Hyper cares for the new roll outs.
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4. Qualifications and Technical competencies required
Education - University degree level or equal by experience combining Information Technology and Business management
Experience & Technical Competencies - 8-10 Years of experience in SAP P2P & VIM with focus in AMS/Application support projects.
- Expertise in S4H P2P- Procurement master data Pricing Source determination Contracts/Schedule agreements PR & PO release strategy Inter/Intra company stock transfer with clarity on transfer of risk & stock in transit reporting.
- Special procurement- Subcon Consignment Service entry.
- Various types of physical inventor processes split valuation & custom goods mvytype.
- Expertise in VIM- Hands on experience in VIM Invoice archiving process validation rules definition of DP documents field selection Process types & Business rules.
- Experience in handling incidents & changes in the area of SAP VIM.
- Strong integration knowledge of P2P-VIM with R2R TM Logistics & MDM processes.
- Candidate should have strong SPRO configuration Business process & master data understanding to support IT operations.
- Exposure to global application in an integrated environment. Understanding of custom solutions workflow approvals BRF Basis ABAP Debug from functional perspective.
- Experience in Incident management involving complex integrated system landscape.
- Good understanding of SAP Fiori usage for running business processes in S4H.
- Experience working on change & problem management. Usage of SNOW Azure Devops solution manager for u
Behavioural competencies - Ownership to drive results and strive for excellence
- Excellent communication and writing skills
- Strong interpersonal skill including team spirit communication motivation adherence to deadlines & self-discipline
- Able to act in a multi-national inter-cultural environment.
- Structured problem-solving skills & focus during crisis situations.
Language skills - English (Fluent: ability to clearly address various levels of management and handle problematic situations in writing and in oral)
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Purpose of the Job Support operations in area of SAP Procure to Pay & Vendor Invoice mgmt. (VIM) on S4H. Analyze incidents in detail. Prepare root cause analysis & solution to address issues. Work with ABI Business stakeholders & Aurora Project teams as part of IT Operations. Accountable for functio...
- Purpose of the Job
- Support operations in area of SAP Procure to Pay & Vendor Invoice mgmt. (VIM) on S4H.
- Analyze incidents in detail. Prepare root cause analysis & solution to address issues.
- Work with ABI Business stakeholders & Aurora Project teams as part of IT Operations.
- Accountable for functional validation of CD/CI changes Regression testing coverage Integration testing & support project UAT defects Hyper care period.
- Drive critical incident calls from the functional perspective (P2P & VIM).
- Support Application performance manager for topics requiring SAP functional expertise.
- Grow O2C-TM Aurora process knowledge with in ITOps. Train junior resources. Prepare knowledge base articles to help deliver upcoming roll out scopes effectively.
|
- Business environment
Main characteristics: - Be part of an IT organization which has outsourced many of its activities to vendors.
- Daily interaction within a virtual organization spread across Global Zones
- Work in a fast moving & multi-cultural organization serving the internal customers with a high degree of professionalism.
- Ability to proceed with quick analysis and decision making reacting fast to changes while cooperating with different partners
- Be confronted with a complex & fragmented IT landscape incorporating various technologies
Key contacts: (internal – external) - Internal: IT Performance Managers IT Project Managers ABI Business stakeholders
- External:
|
- Accountabilities
Key accountabilities |
- Responsible for incident analysis and resolution related to Procure to Pay & VIM process in S4H.
- Work with business teams to understand the issue & to provide timely resolution.
- Own the IT Operations for the said process to ensure no business impact due to Incidents.
- Provide detailed Root cause analysis. Clearly define corrective & preventive actions.
- Follow ITSM process in resolving incidents & adhering to SLAs.
- Create problem tickets & features to implement solutions/GAPs identified from Incident analysis.
- Work with product teams to prioritize features as per the business urgency.
- Own the end to end resolution of incidents while working with technical & integration teams.
- Execute work arounds to manage crisis situations.
- Review the FD TD documents test scripts. Participate in KT sessions.
- Retain knowledge of SAP P2P & VIM processes within IT Operations.
- Participate in functional validations & testing as part of upgrade projects/planned maintenance down time.
- Support driving the UAT Key user training & Hyper cares for the new roll outs.
|
4. Qualifications and Technical competencies required
Education - University degree level or equal by experience combining Information Technology and Business management
Experience & Technical Competencies - 8-10 Years of experience in SAP P2P & VIM with focus in AMS/Application support projects.
- Expertise in S4H P2P- Procurement master data Pricing Source determination Contracts/Schedule agreements PR & PO release strategy Inter/Intra company stock transfer with clarity on transfer of risk & stock in transit reporting.
- Special procurement- Subcon Consignment Service entry.
- Various types of physical inventor processes split valuation & custom goods mvytype.
- Expertise in VIM- Hands on experience in VIM Invoice archiving process validation rules definition of DP documents field selection Process types & Business rules.
- Experience in handling incidents & changes in the area of SAP VIM.
- Strong integration knowledge of P2P-VIM with R2R TM Logistics & MDM processes.
- Candidate should have strong SPRO configuration Business process & master data understanding to support IT operations.
- Exposure to global application in an integrated environment. Understanding of custom solutions workflow approvals BRF Basis ABAP Debug from functional perspective.
- Experience in Incident management involving complex integrated system landscape.
- Good understanding of SAP Fiori usage for running business processes in S4H.
- Experience working on change & problem management. Usage of SNOW Azure Devops solution manager for u
Behavioural competencies - Ownership to drive results and strive for excellence
- Excellent communication and writing skills
- Strong interpersonal skill including team spirit communication motivation adherence to deadlines & self-discipline
- Able to act in a multi-national inter-cultural environment.
- Structured problem-solving skills & focus during crisis situations.
Language skills - English (Fluent: ability to clearly address various levels of management and handle problematic situations in writing and in oral)
|
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