Sales Operations & Support Senior Coordinator

Vertiv Group

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profile Job Location:

Taipei City - Taiwan

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Description

Key Responsibilities:

1. Order Fulfillment & Logistics Management

  • Order Execution:Manage the entire order lifecycle. Verify pricing Incoterms and configurations against the ODM contracts before booking.
  • Logistics Coordination:Work directly with logistic team to arrange shipments to ODM manufacturing sites. Solve logistics bottlenecks to meet the customers aggressive RDD.
  • Revenue Recognition:Ensure orders are shipped and invoiced correctly to meet monthly/quarterly revenue targets.

2. Supply Chain & Factory Liaison

  • Production Tracking:Act as the Internal Account Manager within the factory. Join production meetings to track the status of open orders and prioritize critical allocation for ODM production runs.
  • Shortage Management:Proactively manage factory constraints. When shortages occur negotiate with internal Planning teams to secure allocationfor our key ODM accounts to prevent Line Down situations.

3. Customer Operations Interface

  • ODM Communication:Serve as the direct contact window for ODM Buyers and Material plannerregarding order status commit dates and backlog reports.
  • Problem Resolution:Handle operational escalations such as Shortage Pull-ins RMA or shipping discrepancies directly with ODM teams.

Qualifications:

  • Experience:2 years of solid experience in Order Management Project Coordination or Supply Chain Planning preferably working with systemODMs.
  • Hard Skills:
    • Strong knowledge of International Tradeand ODM business models (Buy-Sell Consignment).
    • Hands-on experience with ERP systems(Oracle SAP) is mandatory.
    • Proficiency in Excelfor managing complex backlogs.
  • Language:Fluent in Mandarinand Business Level English.




Required Experience:

Senior IC

DescriptionKey Responsibilities:1. Order Fulfillment & Logistics ManagementOrder Execution:Manage the entire order lifecycle. Verify pricing Incoterms and configurations against the ODM contracts before booking.Logistics Coordination:Work directly with logistic team to arrange shipments to ODM manuf...
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About Company

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more

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