Technical Writer

TransUnion

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

TransUnions Job Applicant Privacy Notice

What Well Bring:

Technical Content Developer - We are looking for a skilled and experienced Technical Writer to join our team. The ideal candidate will have a strong background in creating clear concise and engaging technical documentation with a good understanding of eLearning modules and familiarity with modern documentation frameworks and tools.

What Youll Bring:

Key Responsibilities:

  • Create and maintain high-quality technical documentation including user guides API documentation installation manuals and product help content.
  • Collaborate with product managers developers and subject matter experts to gather information and ensure accuracy.
  • Design and develop instructionally sound learning content including eLearning modules instructor-led training job aids and assessments.
  • Collaborate with subject matter experts (SMEs) product teams and stakeholders to identify learning needs and define learning objectives.
  • Develop content for various formats including video scripts infographics simulations and microlearning.
  • Evaluate and improve existing training programs based on learner feedback and performance metrics.
  • Ensure accessibility and inclusivity in all learning materials.
  • Manage multiple projects and timelines in a fast-paced environment.
  • Work within structured authoring environments usingDITA framework.
  • Publish and manage content usingAdobe Experience Manager (AEM) Guides.
  • Format and style content usingHTML and CSS as needed.
  • Ensure consistency clarity and adherence to documentation standards across all deliverables.
  • Participate in peer reviews and contribute to continuous improvement of documentation processes.

Good to Have:

  • Experience with tools like AEM Guides Oxygen or similar.
  • Experience in creating videos or eLearning modules.
  • Understanding of Agile development processes.
  • Exposure to localization and translation workflows.

Impact Youll Make:

Required Skills & Qualifications:

  • 3-5 years of experience in technical writing preferably in a software or technology environment.
  • Experience with eLearning tools and instructional design principles.
  • Working knowledge ofDITAHTML andCSS.
  • Familiarity withAEM Guides or similar content management systems.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience in designing training for technical or software products.
  • Certification in instructional design or related field is a plus.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Analyst Applications Development
TransUnions Job Applicant Privacy NoticeWhat Well Bring:Technical Content Developer - We are looking for a skilled and experienced Technical Writer to join our team. The ideal candidate will have a strong background in creating clear concise and engaging technical documentation with a good understan...
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Key Skills

  • Proofreading
  • Adobe Acrobat
  • Content Management Systems
  • Technical Writing
  • Visio
  • Microsoft Powerpoint
  • Sharepoint
  • XML
  • Confluence
  • Wiki Systems
  • Word Processing
  • Writing Skills

About Company

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Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more

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