AI & Data Adoption Specialist

IT STARTS HERE

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

Santander is evolving into a technology-driven organization where Data and Artificial Intelligence are at the core of business transformation. Within this context Wealth Management & Insurance (WMI) is accelerating its data & AI agenda to enhance client experience drive growth and improve efficiency across Asset Management Private Banking and Insurance.

This role sits within the local Chief Data & Artificial Intelligence Officer (CDAIO) team in WMI and represents a unique opportunity to drive the adoption of Data & AI capabilities ensuring alignment between business priorities data strategy and AI product deployment.

We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy. Join our team to play a part in one of the most important technological projects for the financial sector in the world.

Our mission is to contribute to helping more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Santander is proud of being an organization where there are equal opportunities regardless of age gender disability civil status race religion or sexual orientation. This job offer is an opportunity not only to join a great company but also to collaborate in projects that have a real impact on society.

THE DIFFERENCE YOU MAKE

As an AI & Data Adoption Specialist you will play a key role in bridging business data and AI within WMI. You will drive the adoption of AI solutions while ensuring strong alignment with data initiatives such as data governance data models and customer-centric data platforms (e.g. Customer 360).

Your mission will be to ensure that AI and Data initiatives deliver tangible business impact by overseeing use cases coordinating stakeholders and enabling scalable adoption across WMI.

The role sits within the WMIs Chief Data & Artificial Intelligence Officer (CDAIO). This role provides an excellent opportunity to influence and shape the strategic agenda for AI adoption and spearhead the deployment of Santanders AI productswithin the WMI.

Key Responsibilities

1. AI & Data Strategy Execution

• Support the definition and execution of the Data & AI strategy aligned with WMI business objectives and Santanders global roadmap
• Translate business needs into AI and data-driven initiatives with clear value propositions
• Ensure alignment between AI use cases and foundational data capabilities

2. Use Case Identification & Business Engagement

• Identify prioritize and shape high-impact AI/GenAI and data use cases across WMI (e.g. personalization advisory operations risk)
• Act as a key interface between business teams and technical teams (Data AI Tech IT)
• Gather and structure business requirements for AI and data initiatives

3. AI Project Oversight & Follow-up

• Monitor and track AI initiatives end-to-end (from ideation to deployment)
• Ensure delivery progress impact measurement and alignment with business KPIs
• Coordinate with AI CoEs and global teams to deploy AI products within WMI

4. Data Initiatives & Governance

• Contribute to data governance frameworks ensuring data quality consistency and compliance
• Support the definition and evolution of data models and data architecture within WMI
• Drive key data initiatives such as Customer 360 data domains and data productization

5. Adoption & Change Management

• Promote adoption of AI and data capabilities across WMI teams
• Support training communication and change management initiatives
• Act as an ambassador for Data & AI within the business

6. Stakeholder Management & Coordination

• Collaborate with CDAIO business leaders Data teams and AI Tech teams
• Coordinate across local and global stakeholders to ensure alignment and scalability
• Engage with external partners when required (vendors platforms etc.)

Professional Experience

• 58 years of experience in Data AI Analytics or related roles (Required)
• Experience in financial services ideally within Wealth Management Asset Management or Insurance (Required)
• Proven experience working on AI and/or data-driven initiatives in business environments (Required)
• Experience in project management coordination or PMO roles for data/AI initiatives is highly valued

Education

• Bachelors or Masters degree in Data Science Computer Science Engineering Mathematics Business Analytics or related fields
• Additional certifications in Data AI or cloud platforms are a plus.

Skills & Competencies

Data & AI Knowledge

• Solid understanding of AI/ML and Generative AI concepts and business applications
• Strong knowledge of data management principles (data governance data quality data modeling)
• Familiarity with Customer 360 data platforms and data product concepts
• Understanding of analytics and data-driven decision-making

Business & Delivery

• Ability to translate business needs into data and AI solutions
• Strong project tracking and delivery management capabilities
• Experience defining KPIs and measuring business impact

Stakeholder & Communication

• Excellent communication skills across technical and non-technical audiences
• Strong stakeholder management and influencing skills
• Ability to work in cross-functional and international environments

Mindset

• Strategic thinking with strong execution focus
• Problem-solving and analytical mindset
• Proactive collaborative and results-oriented

What makes this role different

• Combination of AI adoption Data strategy execution within a business domain
• High exposure to senior stakeholders in WMI and CDAIO
• Opportunity to shape end-to-end Data & AI initiatives from use case definition to adoption
• Direct impact on customer experience growth and efficiency across Wealth Management & Insurance

WE VALUE YOUR IMPACT

Your contribution matters and its recognized. You can expect a fair competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

Were here to keep you motivated help you reach your goals and celebrate your progresss every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age gender disability civil status race religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in then please apply.

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY

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