Bilingual Renewal & Sales Associate, Group Benefits
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for a detailoriented and clientfocused Bilingual Renewal & Sales Associate to support group benefits renewals for groups under 50 this role you will assess plan performance negotiate renewal outcomes recommend plan design options and work closely with advisors to deliver a strong client experience. Success in this position requires solid technical expertise strong analytical capabilities.
Position Responsibilities:
Prepare manage and negotiate renewals for all group benefit plans under 50 lives ensuring accurate pricing and timely delivery.
Analyze claims experience plan performance and rate history to develop appropriate renewal outcomes and recommendations.
Recommend plan design modifications and costcontrol strategies that align with client needs and longterm sustainability.
Partner with Account Executives by providing renewal insights and strategic input to support strong client relationships.
Present and communicate renewal results clearly to advisors and internal teams explaining rate drivers and plan implications.
Monitor internal systems and tools to ensure all renewal information rate changes and plan updates are captured and processed correctly
Support a seamless renewal workflow by prioritizing cases effectively escalating issues when needed and ensuring renewals progress according to defined timelines.
Collaborate with internal teams such as underwriting operations and customer service to resolve issues or obtain additional information required to complete renewals.
Required Qualifications:
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Knowledge of underwriting concepts and principles.
Understanding of current trends in the group benefits industry.
College / University degree or equivalent industry experience
CEBS Group Benefits Associate (GBA) designation or ability to attain within 3 years
Strong negotiation and conflictmanagement skills.
Excellent timemanagement abilities with the capacity to multitask accurately and efficiently.
Good knowledge of group life and health products and underwriting practices.
Strong mathematical and analytical skills.
Proficiency with PC tools including MS Office (Outlook Excel Sharepoint)
Ability to work effectively under pressure while managing competing priorities.
Strong problemsolving and organizational skills.
Exceptional customer service capabilities.
Flexible empathetic and adaptable to client needs.
Collaborative team player willing to assist where needed.
Preferred Qualifications:
Familiarity with group benefits products related services and supporting systems/processes is an asset.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Salary & Benefits
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
