Senior Solutions Architect

DEADLINE FOR APPLICATIONS

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ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

POSITION TITLE: Individual Giving Senior Solutions Architect
TYPE OF CONTRACT: Short-Term WAE 165 Days
ORG UNIT: Private Sector Partnerships (PSP)
DUTY STATION: Remote
DURATION: Until 31.12.2026
LINE MANAGER/SUPERVISOR: IG Tech & Ops Lead

ORGANIZATIONAL CONTEXT
The United Nations World Food Programme (WFP) is the worlds largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children women and men get the nutritious food they need to lead healthy dignified lives. Each year WFP assists 90 million people in 83 countries. Every day some 5600 WFP-chartered trucks are on the road 92 planes are in the air and 20 ships are at sea. These numbers speak to WFPs unparalleled reputation as an emergency responder one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food security local economies education employment and gender equality. While hunger and malnutrition are the worlds largest solvable issues the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.
The Private Partnerships Division (PSP) is responsible for working with the private sector to achieve greater impact in WFPs work. PSP has embarked on an exceptionally ambitious new strategy to raise an additional one 1.3 dollars for hungry or malnourished people in the next five years and to expand the contribution to WFP from the business sector through effective and sustainable long-term partnerships as well as from private individual supporters around the world. This includes securing new high impact technical partnerships signing significant new corporate deals and growing existing relationships as well as building a base of one million individual supporters.

INDIVIDUAL FUNDRAISING
WFP operates one of the fastest-growing global individual fundraising programmes in the humanitarian sector. Initially launched as a lean digital-focused initiative the programme has evolved into a major strategic driver of income growth with an ambition to raise USD 1.3 billion annually by 2030.
The programme has transitioned from a purely digital model to a digital-first multi-channel approach. While the centralised global team continues to acquire supporters through core digital channels (Meta and Search) it is rapidly scaling additional acquisition channels such as Face-to-Face Direct TV Telemarketing and Direct Mail. This diversification is essential to sustaining growth and strengthening donor lifetime value but it also introduces increased operational regulatory and contractual complexity.
At the same time the programme is shifting from a largely Western-market focus to a more g-local model. Now operating in seven languages it enables more locally relevant engagement and is expanding into high-potential strategic markets including Korea China Italy and the Middle East. This expansion requires robust governance frameworks strong understanding of fundraising regulations and effective management of contracts with external partners and vendors.
Supporter engagement is delivered through an integrated multi-channel loyalty ecosystemincluding email SMS WhatsApp outbound telephony and Metaensuring a high-quality donor experience that drives long-term engagement and impact.
As Individual Giving is becoming an increasingly important funding source for WFP this impacts how IG technology is built run and managed across markets channels and products. Whilst before our fundrasing strategy focused only on digital we are now required to implement a multi-channel program covering Digital Face2Facem Telemarketing DRTV Direct Mail Legacy Gifts etc. Our delivery moves from a centralised hub to a centralised government with a federated execution. Our markets are also shift from fewer and simple to high return prioritization with broader and more complex needs whilst pushing g-localization due to regulatory and vendor requirements. Our volumes also scale up from lower to higher and multi-source. And finally also the operation expectation changes from a start-up to a business critical function providing a sustainable form of income for the organization and the people we serve.

PURPOSE OF THE ASSIGNMENT
The Senior Solutions Architect will play a critical role in designing and maintaining the overall technology architecture underpinning the Individual Giving ecosystem. Reporting to the Head of the Individual Giving Technology & Operations team the incumbent will be responsible for defining the architectural framework that ensures the programmes technology stack is scalable resilient and aligned with organisational objectives.
The Senior Solutions Architect will own the end-to-end technical architecture across platforms integrations and data flows supporting Individual Giving. The role will establish architectural principles patterns and constraints that guide the development and evolution of the technology landscape ensuring that solutions are technically viable coherent and sustainable over time.
In addition the incumbent will provide architectural oversight to the structuring and sequencing of technical delivery identifying and mitigating risks defining clear constraints within which delivery can proceed safely and ensuring that architectural decisions and trade-offs are transparent and well understood. The role will ensure that technical solutions remain appropriately scoped avoiding unnecessary complexity while safeguarding critical delivery paths.
The Senior Solutions Architect will operate as a strategic technical authority and individual contributor enabling effective collaboration between technology operations and delivery teams while maintaining clear separation from day-to-day delivery management and implementation activities.

ACCOUNTABILITIES/RESPONSIBILITIES:
The Senior Solutions Architect will provide architectural leadership for the Individual Giving (IG) technology ecosystem ensuring that the programmes technology landscape is coherent scalable and capable of supporting the continued growth and diversification of WFPs global fundraising operations.
1. Technology Architecture and Solution Design
Own and maintain the overall technical architecture of the Individual Giving technology ecosystem including Salesforce NPSP/NPC Salesforce Marketing Cloud the GoDonate donation platform and associated payment systems such as Stripe PayPal GoCardless and others.
Define and document architectural patterns design principles constraints and non-functional requirements guiding the evolution of the IG technology stack.
Develop robust and extensible solution designs supporting donation flows supporter engagement campaign tracking and data integration across platforms.
Ensure that architectural documentation and design artefacts remain current and accurately reflect implemented solutions.
2. Technical Requirements and Solution Development
Collaborate with our Fundrasing Architect users and stakeholders to analyse end-to-end business processes and translate operational needs into clear and complete technical requirements.
Produce solution artefacts supporting the Tech Lead on developing technical specifications prototypes and early user documentation to support alignment with stakeholders throughout the design process.
Conduct costbenefit analysis and evaluate available solutions prioritising the use of existing WFP corporate tools commercial off-the-shelf platforms and reusable components wherever possible.
3. Data Integration and Platform Interoperability
Design and oversee data pipelines and integration frameworks connecting application databases APIs vendor systems and fundraising platforms.
Ensure interoperability across the Individual Giving technology stack enabling effective campaign tracking supporter data management and marketing automation.
Support initiatives related to supporter data management campaign performance tracking and technology optimisation within the IG ecosystem.
4. Technology Strategy and Roadmap Delivery
Contribute to the design and delivery of the Individual Giving technical roadmap supporting strategic initiatives aimed at improving supporter experience campaign performance and technology efficiency.
Provide expert technical guidance on technology initiatives such as donation platform optimisation supporter data platform development and Salesforce performance improvements.
Present architectural plans solution strategies and technical recommendations to senior leadership and relevant governance bodies as required.
5. Collaboration and Technical Advisory
Work closely with the Individual Giving technology team and WFPs corporate Technology division to ensure alignment with organisational architecture standards and policies.
Provide technical guidance to project teams to ensure that implementation decisions remain consistent with defined architecture and user requirements.
Engage with internal stakeholders and external vendors to ensure that solutions meet business needs while respecting WFP governance and technology frameworks.
6. Documentation and Knowledge Management
Maintain architecture documentation and contribute to key technology artefacts including the IG technology roadmap data strategy technical documentation and project plans.
Ensure that architectural designs solution documentation and system specifications remain accurate accessible and up to date.
7. Other
Perform other related duties as required to support the delivery and evolution of the Individual Giving technology ecosystem.

QUALIFICATIONS AND EXPERIENCE
Education
Previous Experience
Bachelors degree in information technology Software Engineering Computer Science or related field.
12 years experience in engineering and software architecture design .

Knowledge & Skills
Professional experience with architecting solutions for digital marketing.
Demonstrable digital marketing solution architecture planning and design skills.
Experience with big data technology (Hadoop Apache Spark MapReduce etc.) data modelling relational databases (MySQL PostgreSQL or equivalent) cloud technologies (RDS S3 Kinesis or equivalent)
Expert SQL skills
Hands-on experience in implementing integrations to 3d party systems and data bases.
Previous project management experience is advantageous.
Sound knowledge of various operating systems and databases.
General knowledge of UN system policies rules regulations and procedures governing administration is an asset.
Languages
Excellent written and spoken English is required
Knowledge of another official UN language would be a plus.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

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NO FEE DISCLAIMER

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REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email LinkedIn or any other channel.

• We strongly recommend that your Workday profile is accurate and complete and that all sections are filled in including your employment history academic qualifications language skills and UN grade (if applicable). Once your profile is completed please apply and submit your application.

• If you experience technical issues while submitting your application you may contact us at . Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage the only required documents are your CV and Cover Letter. Additional documents (passport certificates recommendation letters etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.