Counter Sales Associate I
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
JoinCentury A/C Supply proudly part ofRheem a global leader in Heating Ventilation and Air Conditioning (HVAC) innovation!
With over 50 years of trusted serviceCentury A/C Supplyhas built a strong network across the Houston TX area delivering top-quality HVAC products exceptional service and industry-leading training to residential contractors and the multifamily industry.
AtCentury A/C Supply we continue to operate with asmall-company feelbut with theresources and benefits of a large company -creating opportunities for growth and success for both our team and our customers. As part of the Rheem family were stronger than ever and committed to:
- Listening to Understand
- Contributing Respectfully
- Thinking Creatively
- Acting with Responsibility
Step into an environment where innovation meets opportunity and where you can grow with a company that values both its employees and its customers!
The Counter Sales Representative in Houston TX plays a crucial role in delivering our mission and achieving our this role you will be responsible for greeting customers and taking orders of HVAC products and supplies assisting customers with warranty returns and credits as well as handling customer inquiries regarding products and/or services. You should provide friendly and efficient service to ensure maximum customer satisfaction. The inside sales representative should make sure the customer receives the correct products in the correct quantity at the correct time so they can keep members of our community comfortable in their homes and workplaces.
Responsibilities
Typical duties for the Counter Sales Representative include but are not limited to:
Prepare quote orders for customers
Prepare invoice orders taken via telephone fax or over the counter
Process sales by credit card cash or checks and verifying customers are authorized company personnel
Issue credits for items returned according to company policy
Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
Assist troubleshoot and/or research customers inquiries regarding products and/or services
Perform cycle counting and/or daily deposits according to branch schedule
Maintain general appearance of branch showroom warehouse and grounds
Ensure that each customer leaves the store satisfied
Qualifications
Educational Requirements and/or Experience Required
A high school diploma or equivalent and at least 6 months of customer service sales and/or HVAC experience is preferred. Basic level understanding of air conditioning and heating knowledge. Excellent interpersonal and communication skills and a neat personal appearance.
Skills
Ability to provide exceptional customer service
Good verbal written and conflict resolution skills
Ability to operate warehousemachinery
Must be able to lift 50 lbs without machinery or assistance.
Ability to sit for several hours at a time
Basicmathematics skills (add divide multiply and subtract units ofmeasure)
Performance Expectations
- 60 orders per day
- 250 lines per day
Required Experience:
IC
Key Skills
About Company
At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deli ... View more
