Sales Support Specialist
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
Company Overview
Foundation Building Materials (FBM)is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation quality and customer satisfaction FBM provides a wide range of construction products and services to contractors and builders. Based in California FBM has more than 7000 Employees and 400 Locations across the United States and Canada. FBMs Core Values of Safety First Customer Driven Valuing Our People Integrity and the Pursuit of Excellence form the foundation for an excellent Customer experience that is recognized across the industry.
Overview
Position Overview
At Foundation Building Materials (FBM) Sales Support Specialists help drive growth by supporting sales representatives with product information quotes orders pricing and deliveries. Your attention to detail customer service expertise and organizational skills ensure smooth sales operations. By serving as a key point of contact you make a meaningful impact on our fast-growing business.
Responsibilities and Qualifications
Key Responsibilities
- Quoting and Documentation
- Input customer quotes
- Request quotes from vendors
- Obtain submittals and vendor safety information
- Contact sales team and customers to obtain missing information
- Communication & Collaboration
- Communicate important feedback to sales operations and management
- Provide excellent customer support through knowledge of our products and their applications
- CRM & Data Management
- Manage and update our CRM program
- Product Knowledge & Training
- Continuously improve and maintain in-depth product knowledge
- Participate in product training to learn more and stay up to date with product knowledge
- Miscellaneous
- Support Our Foundation in the stated areas of Safety Customer Focus Teamwork Integrity and being a Company of Choice for both employees and customers
- Other duties may be assigned
Qualifications
- Experience as a sales administrator or sales support position
- Experience with CRM software
- Proficient with Microsoft office products
- Ability to focus on different tasks and use time efficiently to achieve desired outcomes
- Must have strong communication skills
- Must have the ability to work with multiple people to reach a resolution
- Working knowledge of FBM and the SBP industry is preferred
Compensation and Benefits
Reports To
Pricing Manager
Compensation
The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience qualifications and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.
Benefits
At FBM were committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
- Medical
- Dental
- Vision
- HSA/ FSA plans
- Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
- Critical illness Hospital Indemnity Accident Coverage
- Legal Insurance Plan
- Generous 401(k) plan with company match
- A career path designed with you in mind
Statements
Equal Opportunity Employer
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs job requirements merit and individual qualifications without regard to race color religion sex sexual orientation gender identity or expression national origin age disability status genetic information veteran status or any other characteristic protected by federal state or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed please contact Human Resources at.
Posting Period
This job will be posted for at least 5 days starting on the initial post date reflected above.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construc ... View more
