Front Office Coordinator

Responsible for overseeing administrative operations related to patient intake scheduling documentation and ongoing support throughout the patient care journey. This role ensures seamless coordination of patient-related processes including referral intake scheduling and managing patient appointments and supporting care through discharge and post-discharge follow-up. The position also supports therapists with therapy-related tasks and techniques as directed to assist with effective treatment delivery while maintaining compliance with legal and organizational protocols.

Responsibilities: 

• Assist in the patient intake process including managing referrals obtaining Primary Care Physician (PCP) signatures and securing necessary authorizations
• Facilitate communication between patients legal representatives and healthcare providers by sending and receiving patient notes progress reports and other documentation
• Support ongoing patient care activities throughout the patients treatment journey from initial intake to discharge and post-discharge follow-up
• Respond to patient and parent concerns or inquiries following discharge providing necessary information and support
• Coordinate with staff to ensure accurate and timely documentation and communication
• Maintain organized confidential and compliant records in accordance with legal and organizational standards
• Collaborate with supervisory staff to improve administrative workflows and enhance patient service delivery
• Perform other administrative duties as assigned to support the smooth operation of the office and patient care services
• Schedule confirm and reschedule therapy sessions while maintaining accurate calendars for therapists. Communicate with parents and caregivers ensure patient information is updated and support smooth daily clinic operations by keeping schedules organized and efficient
• Assist therapists during patient sessions by preparing materials supporting therapy activities and ensuring a safe organized treatment environment

Qualifications :

• Minimum of one year of prior experience in a fast-paced medical environment specifically in an intake coordinator or comparable position is required
• High school diploma
• Bilingual in Spanish preferred
• Proven experience in office management healthcare administration or related fields
• Excellent organizational and communication skills
  Ability to handle sensitive information with discretion and professionalism
• Knowledge of healthcare processes including referrals authorizations and legal documentation is preferred
• Proficiency in electronic health records (EHR) systems and standard office software

Additional Information :

Location and Hours

Hours: Monday through Friday from 10:00 am - 6:30 pm PST

Job Type: W2- Full time to work 40 hours per week

Office Location: 3920 W Charleston Blvd suite Y and Z Las Vegas NV 89102

Compensation: $16.00 - $19.00 per hour 

Why Join Us 

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration mentorship and shared professional growth.

• Competitive compensation that recognizes your expertise

• Flexible scheduling that empowers you to maintain work-life balance

• A referral bonus program to reward your network

• A clear pathway for career advancement through leadership development and internal promotion opportunities

Join us and build a rewarding career in an environment that invests in your success.

All your information will be kept confidential according to EEO guidelines.

All Care Therapies is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.

All Care Therapies is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.

Remote Work :

No

Employment Type :

Full-time