Select Portfolio Administrator

At Rathbones we help people invest their money well so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money we guide people through lifes big moments helping them stay on track and focus on what matters most.

Were proud to be one of the UKs leading wealth managers with over 109bn* in assets under management and 20 offices across the UK and Channel Islands. Were a FTSE 250 company with national reach and a local feel and were growing.
*As of June 2025

Job Title: Administrator

Department: Select Portfolio

Location: Glasgow

Contract Type: 9 - fixed term contract

The Role

To provide comprehensive administration support to ensure effective and efficient operations of the team to deliver an excellent customer service. Demonstrate compliance with internal policies procedures and regulatory framework on a timely basis in accordance with

• Select terms of business procedures and
• Agreed service levels

Conduct operational processes to ensure the administration of client accounts from account opening through their life cycle accurately and on a timely basis. This will include the following activities which is not an exhaustive list.

Outcomes of the Role

• Manage client administration processes in a timely and efficient manner ensuring accuracy of data tasks include:
• Client on boarding
• Client Information Forms
• Client AML checks
• Client account opening and amendments
• Managing the retention of client documentation
• Processing client queries
• Tracking and chasing clients for outstanding documentation
• Liaising with Investment Managers and Investment Financial Advisers
• Updating internal systems
  • Dispatch of client documentation to clients on request
  • Answering client phone calls and providing answers / information to clients
  • Communicate effectively within the team and external teams
  • Undertake any other duties that may be reasonably required

To carry out processes and procedures within the business area ensuring these meet with CASS regulations highlighting any issues or concerns to line management as appropriate.

Become SME in all areas of SP to provide support for colleagues.

Knowledge Skills and Experience

• Experience working in a similar role inFinancial Services would be of interest but is not essential
• GCSE in English and Maths grade C or above (or equivalent)
• Strong working knowledge of MS Office including Excel
• Methodical with a good attention to detail
• Strong written and verbal skills
• Understanding of the regulatory environment in which we operate.

Our offer to you

We want everyone at Rathbones to fulfil their potential in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package which we review regularly and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance Individual on joining family after 1 years service
• Life assurance - 8 x salary
• Income protection 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies enhanced family leave for parents & carers
• Study support study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing growth development and sense of include:

• Sports & Social Committees such as cricket football netball running yoga quiz nights charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance Multicultural Abilities Count Pride Social Mobility Generations Menopause and Armed Forces.
• The NextGen IM Network which brings together a community of trainees from across the UK who are all at the early stages of their careers and offers development opportunities exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector to achieve this we are working hard to build a diverse equal and inclusive workplace that motivates develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones we provide meaningful work opportunities and a voice to all.

We are committed to building a team that is made up of diverse skills experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

Were a Disability Confident Employer (level 2) under the UK Government scheme. This means weve signed up to a set of commitments around how we recruit retain and develop people with disabilities. Find out more about the Government Scheme online click here. If you require adjustments to apply for a role at Rathbones please contact us via to let us know what adjustments you may need.

Mission

We believe in playing the long game. That means building consistent results earning trust and doing the right thing for our clients our colleagues and the communities were part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These arent just words on a wall. They guide how we treat each other how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you dont miss out.