Manager, Business Analyst with MS Dynamics

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager Business Analyst with MS Dynamics!
In this role we are seeking a highly analytical and delivery-focused Agile Business Analyst with strong expertise in Microsoft Dynamics 365 and proven experience in the Investment Banking domain. The ideal candidate will work within Agile squads to deliver CRM/ERP solutions that support front middle and back-office functions including client onboarding deal management regulatory reporting and operational efficiency initiatives.
This role requires deep understanding of capital markets workflows combined with hands-on Dynamics functional expertise.

Responsibilities
1. Agile Requirements & Delivery
Partner with Product Owners and business stakeholders (Front Office Operations Compliance Risk) to gather and refine requirements.
Write detailed user stories with clear acceptance criteria aligned to regulatory and business needs.
Manage and groom product backlogs in tools such as Jira or Azure DevOps.
Participate in sprint planning daily stand-ups demos and retrospectives.
Ensure traceability from business requirements through testing and deployment.

2. MS Dynamics 365 Functional Implementation
Configure and support Microsoft Dynamics 365 (Sales Customer Service or Finance modules) aligned with investment banking workflows.
Perform gap analysis between business requirements and out-of-the-box Dynamics capabilities.
Support customizations integrations workflows dashboards security roles and reporting.
Collaborate with technical teams on integrations with trading systems KYC platforms data warehouses and regulatory reporting systems.

3. Investment Banking Domain Support
Support solutions related to:
oClient onboarding & KYC/AML processes
oDeal lifecycle management
oSyndication and capital raising workflows
oRegulatory and compliance reporting
oTrade lifecycle or transaction monitoring (as applicable)
Ensure adherence to regulatory requirements (e.g. SEC FINRA MiFID II where applicable).
Assist in data governance audit tracking and compliance documentation.

4. Testing & Quality Assurance
Develop test strategies test cases and support SIT/UAT cycles.
Validate system behavior against acceptance criteria and regulatory controls.
Support defect triage and resolution.

5. Stakeholder Communication & Process Improvement
Facilitate workshops with business compliance and IT teams.
Provide solution walkthroughs and demos.
Identify process improvement and automation opportunities.
Support change management and end-user training initiatives.

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Business Finance Information Systems Computer Science or related field.
Relavant years of experience as a Business Analyst in Agile environments.
Hands-on experience with Microsoft Dynamics 365 (CRM and/or ERP modules).
Strong experience in Investment Banking or Capital Markets domain.
Experience writing user stories acceptance criteria and managing backlogs.
Strong understanding of trade lifecycle client onboarding compliance or regulatory processes.
Experience supporting UAT and working closely with development teams.
Excellent analytical documentation and stakeholder communication skills.

Preferred Qualifications/ Skills
Microsoft Dynamics 365 Functional Consultant certification (MB-210 MB-300 or equivalent).
Experience integrating Dynamics with trading platforms risk systems or enterprise data warehouses.
Knowledge of SQL and data modeling concepts.
Experience with Power Platform (Power Apps Power Automate).
Familiarity with regulatory frameworks (SEC FINRA MiFID II Dodd-Frank).
Experience working in global banking environments.
Scrum certification (CSM SAFe Agilist or equivalent).

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Manager