Lighting Controls Field Technician
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Job Location:
Livonia, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Gasser Bush Associates is the largest manufacturers rep agency of commercial and industrial lighting and lighting controls equipment for eastern Michigan and northwest Ohio currently representing over 140 different manufacturers. We work closely with all facets of the electrical construction industry including architects electrical engineers electrical distributors and electrical contractors.
OUR CORE VALUES
Relationships Matter: People choose to partner with people they like and trust.
Excellence in Service: We do what we say and provide service that goes above and beyond the customers expectations
Problem Solvers: A relentless drive to tackle issues
Support Each Other: We achieve greatness with our hard work respect trust and kindness towards each other
JOB DESCRIPTION
We are seeking a full-time Lighting Controls Field Technician to join our dynamic and growing team. Successful candidate will work with contractors and facilities customers to commission and program lighting controls systems from multiple vendors. Individual will work with GBA Controls support project managers and sales staff throughout the construction process.
This Job consists of the following primary roles:
- Configure systems based on intent and sequence of operations per specifications (50%)
- Troubleshoot systems and related lighting components as necessary (25%)
- Warranty Service Calls Inside Sales Support (10%)
- Coordinate and perform Training Sessions with End-Users for project completion (5%)
- Manage job-site reporting in coordination with Field Services Scheduler (5%)
- Continuous Improvement and Professional Development. (5%)
JOB SUMMARY
Gasser Bush Associates is seeking aLighting Controls Field Technician. This role is responsible for the complete and successful commissioning of our networked lighting control systems at the customers completed job location. The candidate will be based in our Livonia office but the day-to-day duties will be completed in the field throughout our territory of NW Ohio and SE Michigan.
EDUCATIONAL REQUIREMENTS
THE BASICS
Understanding the basics of how each department functions (Service Quotes Applications Controls Sales)
Understanding the basics of lighting electricity and the construction industry
Understanding how GBA operates internally (workflow IT internal and external software used)
SPECIALTY WORK
Reading construction documents
Reading fixture schedules
Understanding competitors
Understanding customers
Outlook email knowledge
Agile knowledge
Excel knowledge
COMMINUCATION
Interdepartmental Communication
Customer Communication
Phone Skills
Email etiquette
TOOLS
Computer
Controls Software
Bluebeam
Agile
Slack
Smartsheets
METRICS
Completed startups per week
Completed (non-startup) service calls per week
Answer emails within 24 hours
Calls returned within 4 hours
SOFT SKILLS
Critical thinking and decision making
Problem solving
Collaborative attitude
RESPONSIBILITIES
Meetings with Contractors during pre-installation phase
Coordinate with Commissioning partners on jobs
Configure systems based on intent and sequence of operations per specifications
Troubleshoot systems and related lighting components as necessary
Coordinate and perform Training Sessions with End-Users for project completion
Warranty and Service Calls
Manage job-site reporting in coordination with Field Services Scheduler
REQUIRED QUALIFICATIONS
Associates degree or Technical College program completion in a related field
Lighting Software Experience
Microsoft Office Suite
Ability to Read and Understand Electrical Plans
Excellent organizational skills and effective communication skills
Ability to work on multiple projects and manage workload to meet project deadlines
Ability to work independently as well as interact effectively with others
Ability to Adapt on-the-fly to unexpected changes on projects
Lighting Experience preferred
Low-voltage digital and Network Communication Systems Experience
Understanding of wireless protocols (BLE 802.15.1 Zigbee 802.15.4 Wi-Fi 802.11) helpful but not required
Willingness to travel as required training class trips 2-3 times per year for up to 4 days at a time
WHAT GASSER BUSH OFFERS YOU
Competitive pay with paid time off
Excellent benefits package including medical dental vision flexible spending account
Life insurance and long-term disability
401k with company match and profit sharing
Detroit Free Press BEST PLACES TO WORK 5 years running (2021-2025)
Crains Detroit BEST PLACES TO WORK 2025
Please forward resume & cover letter to Nick Funaro at
Required Experience:
Manager
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Gasser Bush Associates is the leading lighting and controls agency in Michigan and northwest Ohio, specializing in end-to-end solutions, energy audits/rebates, support, and training.
