Print Production and Customer Service Specialist

• Bonus Program
• Transit Pass
• Paid time off

• Be the one of the main points of contact for both new clients and long-term business accounts.
• Translate ideas into specs consulting with clients on paper stocks finishes and timelines.
• Manage the intake process using our MIS Software ensuring every detail is captured for a flawless result.

• Work with the production team members to deliver first-class results and ability to step in to run projects when needed.
• Able to operate digital print equipment with an eye for color accuracy and alignment.
• Able to master the finishing touch: cutting laminating folding scoring and mounting.
• Maintain a zero-defect mindsetcatching errors before they reach the customers hands.

• Collaborate with the Production Manager to synchronize production schedules.
• Engage local and national delivery services to ensure clients get their projects when and where they need them.

• Print Experience: 12 years in a print shop sign shop or copy center is highly preferred. You should already know your way around a printer and the software used to create printed materials.
• The Juggler Mindset: You can pivot from an equipment challenge to a friendly phone call without losing your cool.
• Attention to Detail: Youre the person who notices a 2mm margin error from across the room.
• Tech Savvy: Experience using software from companies like Adobe Creative Suite Affinity or others used to create documents for printing is a big plus.
• Reliability: Were a small tight-knit team. We need someone who owns their day and shows up ready to deliver success.

• Variety: No two days are identical. Youll work on everything from simple business cards to complex wide-format displays.
• Impact: Your work is visible. Youll see your projects out in the community every day.
• Team Culture: We value autonomy. If youre a self-starter youll find a lot of freedom here to manage your workflow while working with a team of like-minded professionals.

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.