(x2) YES4Youth Programme Legal Collections Clerk
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Job Location:
Centurion - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Ctrack and YES Collaborate to Empower South African Youth
Ctrack in partnership with Youth Employment Service (YES) is committed to creating diverse workplace opportunities for young individuals. Our joint efforts aim to reduce unemployment rates and empower South African youth by equipping them with essential skills and providing meaningful workplace experiences. These initiatives significantly enhance their prospects of securing long-term employment.
Why Choose Ctrack
At Ctrack our vision extends beyond the present. We focus on anticipating the future predicting trends and staying ahead of the curve. By joining our team youll be part of an organization that thrives on innovation embraces challenges and shapes the landscape of tomorrow.
Role Purpose
The Legal Controller supports the Legal Department through the administration and coordination of legal compliance and credit recovery processes. This includes managing customer accounts processing financial documentation following up on outstanding debts handling service suspensions and ensuring all required information is accurately captured in internal systems.
Who can apply
- Unemployed youth who have not previously participated in the Yes4Youth initiative.
- Aged between 18 and 29.
- Must be a South African citizen.
- Must reside close to the workplace area.
- Must not have a criminal record.
- Must be able to start employment on 1 May 2026.
- Highest Qualification to be Grade 12.
- Qualifications aligned to the position would be an advantage.
- Minimum of 2 years experience in debt collections.
- Minimum of 3 years experience in Litigation matters.
- Experience with reconciliations and collections is a must.
- A law degree would be advantageous.
- Experience with Financial system Accpac
- Experience with ERP system - CRM
- Experience with Microsoft Office
Duration
12-months
How much will you earn
R5000 stipend monthly
Duties & Responsibilities
Account Allocation & Financial Processing
Ensure allocations are actioned promptly after proof of payment is received.
Submit re-activation invoices bad debt recovery invoices and other financial documentation timeously to the Team Leader.
Process and upload (drop) settlement documents onto the CRM system.
Customer Contact & Payment Management
Contact a minimum of four (4) new customer accounts daily.
Conduct regular follow-ups on uncontactable customers.
Monitor payment arrangement agreements and ensure payments are received.
Verify that all current invoices are paid when accounts are reactivated.
Suspend defaulting customer services in line with procedures.
Query Resolution & Compliance
Attend to and close EQM queries efficiently.
Resolve EDC (External Debt Collection) queries timeously.
Action internal and external requests as a priority.
Follow approved policies and procedures when seeking authorisations.
Upload (drop) all Revoke Access requests on CRM timeously
Legal & Litigation Support
Provide accurate and timely correction instructions in litigation matters to support favourable outcomes for the company.
Assist with the monitoring updating and communication of legal documentation.
Customer Service & Communication
Attend to incoming telephone calls professionally and courteously.
Communicate clearly with customers regarding overdue balances suspensions arrangements and legal escalations.
Maintain a customer-centric solution-oriented approach.
System & Administrative Accuracy
Capture all interactions actions and documents accurately on CRM.
Maintain complete and up-to-date digital records.
Support the Legal Department with general administrative duties as required.
Developmental Focus (YES4Youth Alignment)
Exposure to legal compliance and credit control environments
Development of professional communication and negotiation skills
Practical experience working with legal documentation and CRM systems
Growth in administrative accuracy problem-solving and follow-through
Understanding of litigation processes payment arrangements and escalations
Qualifications (Advantageous):
Matric / National Senior Certificate
Studying or completed a Bachelor of Laws (LLB)
Studies or interest in Legal Studies Business Administration Finance or related fields
Basic understanding of credit control debt recovery or legal administration
Skills & Competencies (Advantageous):
Excellent written and verbal communication skills
Strong administrative accuracy and attention to detail
Ability to handle confidential information with discretion
Customer service and conflict resolution capabilities
Ability to multitask and prioritise effectively
Strong problem-solving and critical thinking
Closing Date: 23 March 2026 at 16:00
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
We are hiring a TechnicianThe main purpose of this position is to be to install, repair, and service Ctrack units and other company-approved products. Please do not apply if you are not living in the area Main Job Functions: Conducting all pre and post-inspections in line with depart ... View more
