Receptionist – Welcoming Secondary School – Bromley, London

Receptionist Welcoming Secondary School Bromley London

Start Date: As soon as possible
Contract: Full-time Permanent
Salary: Competitive and dependent on experience

School Information

This is an 1118 well-established Good Ofsted rated secondary school located in the London Borough of Bromley known for its inclusive ethos and strong sense of community. The school prides itself on creating a safe supportive and respectful learning environment where students feel confident to succeed.

Serving a diverse student population the school promotes high expectations and positive relationships between staff and students. Pupils are motivated learners who benefit from clear routines and strong pastoral support.

The leadership team is committed to maintaining high academic standards while ensuring students feel supported both academically and personally. Staff collaborate closely to deliver a well-rounded educational experience.

Students benefit from a broad curriculum and an extensive enrichment programme which includes clubs trips and community projects. These opportunities help students develop confidence leadership skills and independence.

Staff describe the school as a welcoming and professional environment where teamwork and communication are valued. New staff members receive strong support from colleagues and leadership teams.

Role Overview

The school is seeking a professional and approachable Receptionist to become the first point of contact for visitors students and parents. This is a key role within the school requiring excellent communication skills and a calm organised approach.

The successful candidate will ensure the reception area runs smoothly while providing administrative support to the wider school office team.

Working in a busy environment the Receptionist must be able to manage multiple responsibilities while maintaining a friendly and professional manner at all times.

Key Responsibilities

Acting as the first point of contact for visitors parents and external agencies
Managing incoming phone calls and directing enquiries to the appropriate staff members
Greeting visitors and ensuring safeguarding procedures are followed for site access
Maintaining the reception area to ensure it remains organised and welcoming
Supporting staff with general administrative tasks and office duties
Managing incoming and outgoing post and deliveries
Updating visitor logs and maintaining accurate records
Supporting attendance procedures and communicating with parents regarding absences
Assisting with student enquiries throughout the school day
Coordinating messages between staff students and parents
Supporting school events by assisting with communication and logistics
Maintaining confidentiality when handling student or staff information

The Ideal Candidate

The ideal candidate will have a friendly and professional approach with the ability to create a positive first impression for visitors and members of the school community.

They will demonstrate strong organisational skills and the ability to manage multiple tasks efficiently. Clear communication and the ability to remain calm in busy situations are essential.

The successful candidate will enjoy working with young people and be committed to contributing to a positive school environment.

Requirements

Previous reception or customer service experience
Excellent communication and interpersonal skills
Strong organisational and time-management skills
Ability to remain calm and professional in a busy environment
Proficiency in Microsoft Office applications
Ability to work effectively as part of a team
Strong attention to detail and reliability
Commitment to safeguarding and student wellbeing
Experience working in a school environment is desirable but not essential

Staff Benefits

Staff benefit from working in a supportive and collaborative environment where professional development and wellbeing are prioritised.

Benefits include:

Opportunities for professional training and development
Supportive leadership team and collaborative staff culture
Well-resourced working environment
Opportunities to contribute to school initiatives and community events
A welcoming and inclusive workplace

Application

To apply please send your CV as soon as possible. Early applications are encouraged as interviews may take place before the closing date.