Intake, Support, and Training Specialist – OEE

Posting Summary
Rutgers The State University of New Jersey is seeking an Intake Support and Training Specialist OEE for the Office of Employment Equity (OEE). This position reports to the Associate Director of the Office of Employment Equity (OEE). Responsibilities include working with the university to meet Title IX requirements and deliver trauma informed intake support and training services to students employees and third parties Among the key duties of the position are the following: Intake Services Conducts case intake meetings for investigations and accommodations with empathy and professionalism. Provides employees with information about OEEs policies and procedures and assists with complaint and accommodation forms. Obtains and evaluates case details to ensure appropriate delegation of investigations accommodations and referrals. Offers and coordinates individualized supportive and interim measures. Ensures that all case intake meetings are tracked and summarized in a case management system. Answers office phone responds to office emails and ensures that individuals are routed to the correct individuals and resources. Presents a positive professional image of OEE and UHR in all interactions with students employees and third parties. Support Services Coordinates support services and interim measures for students faculty and staff for Title IX and other OEE cases. Liases with student and faculty/staff support offices Title IX Coordinators and department leadership to determine appropriate supportive measures related to reports and resolutions. Handles support services including modification of work or class schedules change in work or housing location referrals to counseling and/or tutoring services working with faculty/supervisors on potential deadline extensions and coordinating security measures. Communicates regularly with the OEE investigations team to review the status of support/interim measures. Provides regular reporting and analysis for developing and implementing action plans to address deficiencies in support services for students and faculty/staff related to Title IX and other OEE cases. Training Assesses University-wide training needs through surveys interviews with employees and consultations with managers. Designs creates and updates training materials. Coordinates schedules and conducts training for students faculty staff and other university stakeholders related to investigations accommodations prevention and related topics. Delivers training to employees in person and virtually using a variety of instructional techniques. Addresses deficiencies in training access awareness content and platforms. Collaborates with leadership in all departments within the University (including academic departments) to ensure that they are aware of OEE training opportunities. Develops and implements a training program for new employee orientation as well as a mechanism for departments to request OEE training. Partners with student and employee support offices Title IX Coordinators and other stakeholders to develop and deliver prevention training. Serves on committees related to discrimination harassment and sexual misconduct prevention as well as campus safety. Manages the day-to-day operation of the Universitys Unlawful Harassment Prevention program for faculty and staff which includes Title IX for Higher Education. Responds to training inquiries and provides technical support in collaboration with the vendor. Identifies and coordinates training opportunities for OEE staff. Other Handles special project management and implementation and other functions as assigned.

Overview
Rutgers The State University of New Jersey is a leading national research university and the State of New Jerseys preeminent comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey Rutgers University is committed not only to the students and the State that we serve but also to the faculty and staff who work on our campuses. For two consecutive years Rutgers is ranked on Forbes list of Americas Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publications 2023 list. Rutgers commitment to its employees includes maintaining and fostering a safe diverse and respectful workplace environment creating employment opportunities for our nations military veterans and ensuring accessibility and accommodation for individuals with disabilities. University Human Resources ( UHR ) supports the Rutgers mission as an institution of prominence preeminent in research teaching service and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs services and expertise to attract retain and develop diverse and highly skilled top talent.

Preferred Qualifications
Masters degree in human resources education social work ( MSW ) or a related field. Experience in higher education policies and procedures. Familiarity with federal and state anti-discrimination harassment and disability laws including Title IX.