ServiceNow Developer (ITSM Integrations)

As of 2 September 2025 Vivicta former Tietoevry Tech Services now operates as a standalone company under our new brand. Weve officially launched Vivicta your trusted Nordic transformation partner making everyday easier through technology. You can explore more about our brand and what we stand for at

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Are you a ServiceNow developer who enjoys building practical solutions and working closely with customers

At Vivicta we help large Nordic organizations modernize their IT environments and digital services. We are currently expanding our team supporting a major Swedish public sector organization in the healthcare domain where ServiceNow plays a key role in digital service management.

We are looking for a ServiceNow Developer who enjoys hands-on development solving real problems and working in an international team.

What you will do

• Develop and customize ServiceNow solutions mainly within the ITSM platform
• Implement catalog items workflows and automation
• Build and maintain integrations using REST APIs and IntegrationHub
• Work with platform components such as Business Rules Client Scripts and Flow Designer
• Collaborate with customer teams in an Agile/SCRUM environment
• Support troubleshooting and incident resolution when needed

Work split is approximately 70% development and 30% support.

Platform scope

In this role you will typically work with:

• ServiceNow ITSM (Incident Problem Change Service Catalog)
• ServiceNow scripting (Business Rules Client Scripts)
• Flow Designer
• IntegrationHub
• REST API integrations
• MID Server

What we expect

• Around 2 years of ServiceNow development experience
• Strong knowledge of ITSM modules (Incident Problem Change Service Catalog)
• Experience with ServiceNow scripting and platform development
• Understanding of integrations (REST API or IntegrationHub)
• Ability to analyze issues and propose solutions
• Fluent English

Team & environment

You will work in an international SCRUM team of experienced ServiceNow specialists supporting a large Swedish public sector organization. The team culture is collaborative open and pragmatic.

What we offer

At Vivicta you will work on meaningful projects that support digital services in the healthcare sector.

We offer:

• Flexible work environment and work-life balance
• International collaboration
• Opportunities for ServiceNow certifications and training
• Supportive team culture with strong knowledge sharing

We also offer:

• Contract is for an indefinite period of time > we count on you!

• work partially or completely remote > work from wherever it suits you
• extra holidays > we have 25 days off plus 2 sick days.
• we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance sports culture health travel or education in the cafeteria.
• educate yourself > we regularly organize and pay for IT courses certifications language training and personal development courses
• 120 CZK meal allowance on top of your salary
• well support you when youre sick > for colleagues who are seriously ill for a long period of time we contribute to sick pay in excess of the law
• extra work is appreciated > when overtime is needed we pay more than the law requires
• stay fit and fresh > in Ostrava use the free fitness facilities in the building in other locations do sports with Multisport
• Nordic culture > at Vivicta we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open

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