AWS Connect Engineer

CGI

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profile Job Location:

Warsaw - Poland

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Position Description:

As an AWS Amazon Connect Engineer you will act as a key participant in analysis development execution defect tracking and reporting. The candidate must have demonstrated experience in AWS Connect technology an understanding of best practices SDLC Scrum and Agile methodologies as well as strong problem-solving abilities and leadership skills.

This role will require communication and interaction with multiple internal and external stakeholders to ensure the smooth implementations of changes in the environments. You will also have to share knowledge with the rest of the teams at a variety of levels coach and mentor young members troubleshoot issues and seize opportunities to develop enhancements and new service offerings.

Due to daily collaboration with the Canadian team this role requires a good command of English

Job responsibilities:
Mapping client (business) requirements to Amazon Connect solution
Creating technical designs aligned with solution architecture
Diagnose complex problems propose and implement solutions adapted to customer needs
Acting as Subject Matter Expert to client and team of developers / testers

Required qualifications to be successful in this role:
AWS Amazon Connect expertise.
Certification as AWS Certified Solutions Architect Associate or AWS Certified Developer Associate
Knowledge of other contact center solutions (e.g. Genesys)
Strong written and verbal communication skills in English
Self-starter/Self-directed with the ability to work independently and as part of a team
Critical creative thinking skills
Ability to work in fast-paced environment and to collaborate with cross-functional teams including developers cloud engineers and business stakeholders.
Strong analytical and problem-solving skills.
Good command of English

What we offer:
Work from our office in Warsaw/Wroclaw/Torun/Cracow or in a remote model considering your individual preferences.
Healthcare / Medicover paid by CGI with a free dental package
Share purchase plan co-financed by CGI with the possibility of cashing at any time
Sport card
Employee psychological support program
Annual bonus plan depending on the annual financial results
Rewarded referral program minimum PLN 6k for recommendation
Be Consultant program thanks to which you have the opportunity to strengthen your competences
Mentoring program
Possibility of accounting for creative work (authors tax-deductible costs)
Attractive training program - Brown Bags hackathons and knowledge sharing
Additional insurance - life accident and serious illness insurance
Additional childbirth insurance

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.


Required Experience:

IC

Position Description:As an AWS Amazon Connect Engineer you will act as a key participant in analysis development execution defect tracking and reporting. The candidate must have demonstrated experience in AWS Connect technology an understanding of best practices SDLC Scrum and Agile methodologies as...
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Key Skills

  • ASP.NET
  • Health Education
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About Company

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The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more

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