IAM Senior Analyst

Job Description:

IAM Senior Analyst

London or Staines

Permanent

From: 67.3k DOE 10% bonus fantastic benefits

Full time: 37.5 hours per week including weekend/ out of hours rota

We consider all types of flexibility including locations hours and working patterns.

At Bupa were passionate about technology. With colleagues customers patients and residents in mind youll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start youll become part of our digital strategy joining us on our journey and developing yourself along the way.

In this role you will be working across the Bupa Global India and UK Market Units. You will be responsible for ensuring that access to critical systems applications and data is provisioned governed and monitored in alignment with regulatory requirements security standards and business needs.

You will deliver operational services and partner with stakeholders across IT security governance risk and compliance and business functions. Responsibilities will also include raising awareness of IAM and driving continuous improvement of IAM Cyber Products and services to reduce risk increase efficiency and improve control adoption establishing key performance and compliance metrics to ensure we are always meeting our business and regulatory requirements.

We make health happen

• Undertake daily operations for user provisioning de-provisioning access certification role management Privileged Access Management (PAM) service account management and exception management
• Operate the processes related cryptographic keys digital certificates and secret management
• Work closely with IAM Architecture and IAM Engineering to streamline IAM processes
• Be part of out-of-hours on-call rota delivering key access management processes
• Deliver services against defined SLAs and KPIs ensuring operational excellence and continuous improvement
• Deliver high level of customer satisfaction for end-user facing processes
• Resolve and address IAM issues incidents and service requests.
• Manage issues and provide support as needed on service requests incidents and changes
• Investigate troubleshoot and remediate security incidents and control defects/gaps
• Develop and adhere to guidelines/processes for deploying monitoring maintaining and documenting essential services such as SOPs and playbooks to support operations
• Diligently follow operating procedures and seek management oversight for exceptions
• Drive automation and optimisation of IAM processes to improve user experience reduce manual effort errors and operational risk
• Drive the culture for the IAM operations team to foster collaboration innovation and ownership of outcomes

Howyoullhelp us make health happen

• Equivalent experience in information technology Computer Science Cybersecurity or related field
• Professional certifications such as CISSP CISM CISA or specific IAM certifications (e.g. Certified Identity and Access Manager (CIAM)
• Relevant experience in cybersecurity or identity management roles
• Proven expertise in IAM operations including identity lifecycle role-based access control (RBAC) or equivalent and privileged access management
• Hands-on experience with operating IAM solutions such as SailPoint BeyondTrust CyberArk Okta Azure AD EntraID Fortanix Venafi or similar
• Strong understanding of insurance or financial services regulatory landscape and security requirements
• Excellent communication leadership and stakeholder management skills.
• Deep understanding of IAM controls
• Experience with scripting and automation (e.g. PowerShell Python REST APIs)
• Extensive experience with regulatory compliance frameworks and security standards (e.g. ISO 27001 NIST GDPR)
• Excellent problem-solving skills and the ability to communicate complex IAM concepts to both technical and non-technical stakeholders

Benefits

Our benefits are designed to make health happen for our people.Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financialsocialand environmental wellbeing.We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday increasing through length of service with option to buy or sell

Bupa health insurance as a benefit in kind

An enhanced pension plan and life insurance

Onsite gyms or local discounts where no onsite gym available

Various other benefits and online discounts

Why Bupa

Werea health insurer and provider. With no shareholders our customers are our focus.Our people are alldriven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being bravecaringand responsible in everything we do.

We encourageall ofour people to Be you at Bupawe champion diversity and we understand the importance of our peoplerepresentingthe communities and customers we serve.Thatswhy weespeciallyencourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet theminimumcriteria for the role.Werecommitted to ensuringyouretreated fairly during the recruitment process and offer reasonable adjustments to anyone who maybenefitfrom accommodations to the recruitment process.

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