Business Operation Executive

About the Role

• We are seeking a detail-oriented and analytical Business Operations Executive to support business and sales operations ensure smooth operational processes and drive data-informed decision making. This role will work closely with Sales Finance and Product teams to improve operational efficiency manage reporting and support business performance initiatives

Key Responsibilities

Business & Sales Operations Support

• Support the day-to-day operations of the sales organization to ensure smooth and efficient business processes.
• Coordinate with cross-functional teams including Sales Finance Product and Customer Support to support operational initiatives.

Performance Management & Reporting

• Assist in monitoring sales performance through reporting analysis and tracking of key business metrics.
• Support sales planning activities including target setting forecasting and performance monitoring.

Incentives & Operational Administration

• Support the administration of sales incentive and commission programs.
• Assist in maintaining operational records and ensuring data accuracy across relevant systems and tools.

Process & System Management

• Support and maintain operational systems and processes used by the sales team.
• Assist in managing operational requests updates and system-related tasks to ensure data integrity and process efficiency.

Marketplace & Platform Operations

• Support operational activities related to listings account management and platform integrations where applicable.

Data & Content Management

• Maintain and update operational databases and content repositories to ensure information is accurate and up-to-date.

Sales Enablement & Operational Support

• Provide operational support to sales teams by coordinating tools resources and internal processes.
• Assist in managing promotional programs operational requests and sales support activities.

Qualifications :

Education and Experience:

• Diploma or Bachelors degree in Business Administration Sales Marketing or a related field.

• 2 years of experience in sales operations sales support or a similar role.

Skills and Competencies:

• Strong analytical skills with the ability to interpret data and provide actionable insights.

• Proficiency in CRM platforms (e.g. Salesforce HubSpot) and sales tools.

• Excellent organizational skills and attention to detail.

• Strong communication and interpersonal skills to collaborate effectively across teams.

• Ability to multitask and prioritize in a fast-paced environment.

• Proficiency in Microsoft Office Suite especially Excel and data visualization tools (e.g. LookerStudio Tableau Power BI).

Preferred Qualifications:

• Experience in target-setting and performance management.

• Familiarity with process improvement methodologies (e.g. Lean Six Sigma).

• Knowledge of sales methodologies and forecasting techniques.

Additional Information :

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Remote Work :

No

Employment Type :

Full-time