Managing Director, Tech Partner, Collections & Auto Servicing
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Managing Director of Software Engineering / Tech Partner Collections & Auto Servicing
If you are looking for an opportunity to lead and shape the future of technology at one of the worlds most influential companies JPMorganChase is the place for you.
As a Tech Partner for Collections and Auto Servicing / Managing Director of Software Engineering you are a seasoned technologist and senior people leader responsible for driving largescale businesscritical technology outcomes. You will manage multiple technologydriven initiatives and teams influence strategy through deep domain expertise and technical mastery and provide expert guidance to senior leaders while setting clear technical direction for your organization.
This role requires strong leadership across cloudnative platforms eventdriven architectures AIassisted and agentic systems and largescale automation while maintaining the highest standards of resilience security and operational excellence.
Job Responsibilities
- Lead multiple technical functions of software engineers delivering some of the firms most visible complex and missioncritical programs with impact spanning departments platforms and systems
- Set technical and architectural direction across modernization new build platform evolution and AIenabled automation ensuring solutions are scalable resilient and secure
- Drive adoption of cloudnative and eventdriven architectures with a strong preference for AWSbased services and patterns
- Partner with enterprise technology leaders to shape strategy across products platforms programs and services including the effective use of AI agentic workflows and automation frameworks
- Influence and drive change at the highest levels of the firm fostering a culture of innovation engineering excellence accountability and continuous learning
- Act as a trusted advisor to executive stakeholders across lines of business; remove organizational and technical barriers and secure resources to help teams succeed
- Guide teams in the responsible and effective use of AIassisted development tools intelligent orchestration and automation to accelerate delivery and improve quality
- Champion the firms culture of diversity opportunity inclusion and respect while developing the next generation of senior engineering leaders
Required Qualifications Skills and Capabilities
Leadership & Experience
- 10 years of experience in software engineering and senior technology leadership roles
- Proven experience managing large complex technology organizations across multiple locations and time zones
- Demonstrated ability to influence technology strategy and align teams across functions to deliver strategic outcomes
- Strong track record of building mentoring and inspiring senior engineering leaders and highperforming teams
Cloud & Architecture (AWS Preferred)
- Extensive handson experience with cloudnative architectures preferably on AWS
- Deep understanding of microservices containers Kubernetes and service orchestration
- Strong experience designing and operating eventdriven systems (e.g. messaging streaming asynchronous workflows)
- Expertise in building highly available faulttolerant and scalable distributed systems
AI Agentic & Intelligent Automation
- Experience designing evaluating or governing AIenabled systems including agentic workflows and intelligent orchestration
- Strong understanding of AIassisted software development including productivity tooling automated testing and code generation
- Ability to guide teams on when and how to use agentic patterns versus traditional automation
- Experience integrating AI and automation into operational workflows while managing risk controls and compliance
Engineering Excellence
- Deep knowledge of modern software engineering practices: CI/CD infrastructure as code automated testing observability and SRE principles
- Experience leading largescale modernization efforts including legacy migrations and platform refactoring
- Strong grasp of APIfirst design data contracts and reusable platform capabilities
Technical Foundation
- Advanced expertise in Computer Science Computer Engineering Mathematics or a related technical discipline
- Strong grounding in system design algorithms and software architecture
Preferred Qualifications Skills and Capabilities
- Recognized thought leader with demonstrated impact in largescale enterprise technology environments
- Experience working at the code level including reviewing refactoring or guiding complex implementations
- Experience building or evolving shared platforms frameworks or developer tooling used across multiple teams
- Background in regulated highavailability or missioncritical systems
- Track record of translating business strategy into durable cloudbased eventdriven and AIenabled technical capabilities
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- POS
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
- Financial Planning
- Writing Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
