CASH PROCESSOR (Mthatha)

Receive Cash

Receive deposits and update on the applicable systems.
Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
Prepare Cash on the applicable system
Check container/Bag for any damages or interferences and report all anomalies to Team Controller.
Acknowledge container/bag on applicable system.
Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
Prep workstation accurately for effective and efficient note counting.
Note Sorting
Sort all prepped deposits/notes for (FDP/ACDP) on the same day within the cut off times.
Send rejected notes to the Reject Teller together with the PCD cards deposit slips and stop loss bag to
verify and balance
Operator to write a board (client name date denominations & number of bundles & operator name) &
show it to the camera.
Balance per deposit
Report differences to the Team Controller
Fill the production sheet
The technician to sign the downtime register on machine breakdowns
End of day bundles to be verified by Team Controller.
Daily balancingreconciliation by Team controller


Reconciliation of ACDP deposits.

Perform a reconciliation of all notes rejected in order to validate the information
Manually check all rejected notes for counterfeits dye-stained and mutilated notes
Perform cash transfers to vaults
Perform end of day balancing/ reconciliation of all cash received
Handle all transactions including shortages and surpluses according to SOPs
Desktop deposit processing
Check container/Bag for damage /tamper report anomalies to Team Controller.
Acknowledge container/bag on applicable system.
All deposits must be kept separate per customer at all times and all deposits must be processed on the
same day received by the customer.
All deposits must be processed and balanced on the applicable system
Perform end of day balancing/ reconciliation of all cash received
All transactions including shortages and surpluses must be handled according to SOPS
Accurate prepping must be done to enable effective and efficient note counting
Sachet and Process Coin
Process bulk coin deposits in accordance with SBVs policies and Procedures
Sort and process teller coin transfers
Write a board (client name date denomination and the operator names) & show it to the camera
Receive and verify the money(bins) check the seal denomination and bin register
Count out the bags to balance with the bin page and denomination
Cut the bags open to fill the wagon
Clear jams on the machines
Balance the money per client / deposit
Report differences to the Team Controller
Perform end of day balance/ reconciliation
Bank system integrated deposit processing
Validate all transactions linked to system integrations as per banks SLA
Inform client services of account numbers not linked to bank system to avoid delays in crediting the
customer
Verify deposit account number to eliminate losses or misposts
Escalate system downtime/delayed batches to team controller
Payroll and change
Payroll / change transactions must be processed in accordance with SLA per customer
Report all discrepancies to the Team Controller timeously
Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client
requirement
Payroll entries to be processed within the banks SLA timeframes
Maintain all equipment by reporting any defects on equipment to the Team Controller
Obtain banks authorization prior to despatching as per SOP
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Prepack/Treasury

Assist with the accurate packing and unpacking of Bank and ATM Cash.
Manage consumables in line with packing requirements.
Confirm that the bag and Seal numbers are properly recorded.

Manage Equipment

Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of
company assets e.g. cleaning of the machines before the shift starts and after the shift ends

Governance
Subscribe and align to SBV Services ISO 9001:2015 Quality Management Standards ensuring the
departments processes and quality management system is at all times in compliance with the standard.
Support SBVs ESG journey reporting on and managing the ESG requirements to ensure a positive
reflection and outcome.

Drive the organization culture

Drive the departments values while inspiring confidence and generating excitement enthusiasm and
commitment towards the mission.

Lead as an Ambassador and executor of Change

Act as a change management architect in periods of change to ensure business continuity.
Manage the integration of business units into a seamless end to end solution for customers.
Effectively communicate and embed new processes and procedures as they occur addressing or
escalating matters/ concerns to the SMEs (subject matter experts) when required.
Facilitate the necessary presentations workshops or forums to ensure consistent and accurate
communication is given across ones portfolio.

Minimum Requirements

6 months previous cashier/teller experience: Advantageous

Grade 12 with Maths Literacy

Successfully completed SBV Cash Processor training