Assistant Operations Manager Special Operations (Atlanta Part Time)

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The CLEAR Assistant Operations Manager will work the designated venues and arenas in their local markets to securely verify current members and enroll new prospective members. This is a full time or part time position that will represent CLEAR at professional sporting and entertainment events in the area. This is a great opportunity for someone who wants to help lead a location and grow within Sports Management Business Hospitality Marketing or Technology! Our Sports team makes magic happen every day creating frictionless experiences for our members.

Key Responsibilities Include:

Consistently demonstrate adherence to security procedures by following documented security protocols at all venues
Exceptional customer-service-focused communication skills and the ability to engage with potential customers general travelers and members alike
Ensure CLEARs enrollment and verification operations at arenas are conducted with the highest levels of security and integrity while educating attendees on the benefits of CLEAR
Support an open and exciting internal corporate culture that motivates all team members fostering creativity innovation advancement and a solution orientation.
Train new and existing sports employees on all procedures customer service and sales
Lead onsite communications and daily learning activities (Implementation and Development) & track weekly labor and leadership reports and metrics
Analyze key metrics customer feedback and direct On-site observations to make informed decisions on how to improve.
HoldAmbassadors accountable to CLEAR standards on-site.

Ideal candidates will have:

1-2 years leadership experience
Ability to manage people and hold them accountable to company standards
Positive and energetic attitude with excellent interpersonal skills that has the strong ability to lead motivate mentor collaborate and execute tasks to the team
Self-motivated achiever interested in taking on additional responsibilities and selling CLEAR!
Ability to work in a fast-paced high-volume hospitality-driven atmosphere
Previous customer service experience a plus well teach you the rest!
Open availability and flexibility is a must ability to work a variety of shifts
Ability to stand for up to 8 hours per day
You must be 18 years of age or older

Required Experience:

Manager

Key Responsibilities Include:

Consistently demonstrate adherence to security procedures by following documented security protocols at all venues
Exceptional customer-service-focused communication skills and the ability to engage with potential customers general travelers and members alike
Ensure CLEARs enrollment and verification operations at arenas are conducted with the highest levels of security and integrity while educating attendees on the benefits of CLEAR
Support an open and exciting internal corporate culture that motivates all team members fostering creativity innovation advancement and a solution orientation.
Train new and existing sports employees on all procedures customer service and sales
Lead onsite communications and daily learning activities (Implementation and Development) & track weekly labor and leadership reports and metrics
Analyze key metrics customer feedback and direct On-site observations to make informed decisions on how to improve.
HoldAmbassadors accountable to CLEAR standards on-site.

Ideal candidates will have:

1-2 years leadership experience
Ability to manage people and hold them accountable to company standards
Positive and energetic attitude with excellent interpersonal skills that has the strong ability to lead motivate mentor collaborate and execute tasks to the team
Self-motivated achiever interested in taking on additional responsibilities and selling CLEAR!
Ability to work in a fast-paced high-volume hospitality-driven atmosphere
Previous customer service experience a plus well teach you the rest!
Open availability and flexibility is a must ability to work a variety of shifts
Ability to stand for up to 8 hours per day
You must be 18 years of age or older

Required Experience:

Manager