Job Description
Responsible for developing and configuring new features for the Enterprise Case Management (ECM) system on the ServiceNow platform. Work closely with product owners to design develop and configure user stories based on business requirements. Configure ECM modules build custom code and perform unit testing technical reviews and defect resolution. Support UAT activities and provide Level-3 support for critical production issues including root cause analysis and defect mitigation. Integrate applications with ECM and work across ServiceNow modules such as Case Management Service Portal Service Catalog Agent Workspace Integrations and Reporting & Analytics.
Job Description Responsible for developing and configuring new features for the Enterprise Case Management (ECM) system on the ServiceNow platform. Work closely with product owners to design develop and configure user stories based on business requirements. Configure ECM modules build custom code an...
Job Description
Responsible for developing and configuring new features for the Enterprise Case Management (ECM) system on the ServiceNow platform. Work closely with product owners to design develop and configure user stories based on business requirements. Configure ECM modules build custom code and perform unit testing technical reviews and defect resolution. Support UAT activities and provide Level-3 support for critical production issues including root cause analysis and defect mitigation. Integrate applications with ECM and work across ServiceNow modules such as Case Management Service Portal Service Catalog Agent Workspace Integrations and Reporting & Analytics.
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