Relationship Associate, Agent Partnerships

The Opportunity

At Flywire we are looking for a forward-thinking motivated and driven Relationship Associate (RA) to support the growth and success of our Education Agent partnerships across this role you will be responsible for strengthening relationships with key partners driving adoption of the Flywire payment solution and identifying opportunities to expand the value of our existing partnerships.

You will work closely with the Director Agent Partnerships India executing strategies and initiatives that drive payer growth increase revenue and improve partner retention. This role requires a relationship-focused professional who can collaborate with cross-functional teams analyze client needs and deliver exceptional partner experiences while ensuring Flywire remains the preferred payment solution for our partners.

Key Responsibilities

• Work closely with the Relationship Management Lead to execute regional strategies aimed at increasing NBFC business utilization improving client retention and driving revenue growth.
• Develop and implement strategic account plans for assigned NBFC clients to maximize product adoption utilization and long-term business opportunities.
• Present the companys products and services to NBFC clients in a professional informative and consultative manner ensuring clear understanding of value propositions.
• Build and maintain strong long-term relationships with NBFC clients by providing proactive support and addressing client inquiries in a timely manner.
• Monitor client engagement and identify opportunities to expand business relationships and service offerings.
• Ensure all client interactions activities and account updates are accurately recorded and maintained in the organizations CRM system.

Reporting Line

• This role will report to the Senior Manager Agent Partnerships Education Loans.

Qualifications :

Heres What Were Looking For:

• Bachelors degree in Business Communications Marketing or a related field
• 23 years of experience in sales account management or client relationship management
• Strong written and verbal communication skills with the ability to build relationships with diverse stakeholders
• Excellent presentation skills including the ability to engage and influence audiences at all levels including senior executives
• Strong attention to detail with excellent time management and organizational abilities
• Proven analytical planning and problem-solving skills with the ability to manage multiple priorities effectively
• Ability to work independently while also collaborating effectively within a team environment
• Project management experience with the ability to drive initiatives from planning through execution
• Willingness to travel occasionally (up to 10%)

Nice to Have

• Experience working within the Higher Education industry
• Familiarity with Salesforce or other CRM platforms

Additional Information :

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health Wellness Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity gender equality and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.

Remote Work :

No

Employment Type :

Full-time